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Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels

3.0 star property
Hotel in Darjeeling with a nightclub and a restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels

Front of property
Exterior
Premium bedding, down comforters, memory foam beds, in-room safe
Lobby
Terrace/patio

Reviews

6.4 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Double Room

Premium bedding, down comforters, memory foam beds, in-room safe

Family Double Room

Highlights

Separate dining area
Soundproofed
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
Memory foam bed
Private bathroom
  • 210 sq m
  • Sleeps 2
  • 2 King Beds

View all photos for Attic Chalet,Hill View

Premium bedding, down comforters, memory foam beds, in-room safe

Attic Chalet,Hill View

Highlights

Separate dining area
Soundproofed
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
Memory foam bed
Separate bedroom
  • 180 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Premium bedding, down comforters, memory foam beds, in-room safe

Deluxe Twin Room, 2 Twin Beds

Highlights

Separate dining area
Soundproofed
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
Memory foam bed
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Premium bedding, down comforters, memory foam beds, in-room safe

Deluxe Double Room, 1 King Bed

Highlights

Separate dining area
Soundproofed
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
Memory foam bed
Private bathroom
  • 180 sq m
  • Sleeps 2
  • 1 King Bed

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Front of property

Arcadia Heritage Resort

Parking included
Free WiFi
Restaurant
Air conditioning
7.4 out of 10, Good, (3)
Arcadia Heritage Resort
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About the neighborhood

Map
Darjeeling, Near Darjeeling Railway Station, Darjeeling, West bengal, 734101

What's nearby

  • Darjeeling Himalayan Railway - 1 min drive
  • Raj Bhavan - 2 min drive
  • Tibetan Buddhist Monastery - 5 min drive
  • Chowrasta - 9 min drive
  • Tiger Hill - 15 min drive

Getting around

  • Darjeeling Station - 1 min drive
  • Bagdogra (IXB) - 167 min drive

Restaurants

  • ‪Domino's Pizza - ‬10 min walk
  • ‪Cedar Inn Restaurant - ‬9 min walk
  • ‪Golden Tips - ‬5 min walk
  • ‪The Park Restaurant - ‬8 min walk
  • ‪Washington - ‬6 min walk

About this property

Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels

Hotel in the mountains
Consider a stay at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels and take advantage of a nightclub, a terrace, and dry cleaning/laundry services. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), newspapers in the lobby, and smoke-free premises
  • ATM/banking services, a front-desk safe, and wedding services
  • Concierge services, a banquet hall, and tour/ticket assistance
Room features
All guestrooms at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels feature perks such as premium bedding and pillow menus, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Memory foam beds and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with premium channels
  • Separate dining areas, electric kettles, and daily housekeeping

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 200 per person
  • A restaurant

Things to do

  • Nightclub

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 800.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 200.00 per person
  • Rollaway bed fee: INR 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Udaan Hotel Zambala Retreat Darjeeling
Udaan Zambala Retreat Darjeeling
Udaan Zambala Retreat
Udaan Hotel Zambala Retreat
Anant Hotel Zambala Retreat Spa
Zambala Retreat Spa Darjeeling By Anant Groups of Hotels

Frequently asked questions

Is Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels pet-friendly?

No, pets are not allowed at this property.

How much is parking at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels?

Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels doesn't offer parking.

What time is check-in at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels?

Check-out is at 10:00 AM.

Where is Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels located?

Situated in the mountains, this hotel is within 1 mi (2 km) of Botanical Gardens, Aloobari Gompa Monastery, and Darjeeling Himalayan Railway. Japanese Peace Pagoda and Tibetan Buddhist Monastery are also within 1 mi (2 km). Darjeeling Station is 22 minutes by foot.

Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 4 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 2 out of 14 reviews" "

7.4/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

DENZIL DONALD

Traveled with partner
Disliked: Amenities, property conditions & facilities
They provided some corner room that was having no outside view as promised to me. No heating/heater service available neither they have any arrangements for same. Very disappointed in this hotel. Had to check out next day.
Stayed 6 nights in Dec 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
PLS REMOVE THIS AS NOT AT ALL OF STANDARD AS EXPEDIA OFFERS HOTELS.
Stayed 1 night in Feb 2019

10/10 Excellent

Sayan, Kolkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice and comfortable stay, above all the hotel is exactly infront of the Darjeeling station, and from the window snowy mountains can be seen too.
Stayed 3 nights in Oct 2018

8/10 Good

Khorshed

Liked: Cleanliness, room comfort
A so so place to stay
Need to improve in many things.
Stayed 3 nights in Oct 2018

2/10 Terrible

Adam, New York

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
This is a physically nice hotel (it is close to the railway station, or the toy train station and it overlooks a nice valley), but it has no soul. It was very cold, and the heating (which we paid for extra, by the way) was not working properly. It was very, very noisy-- because you can hear the loud train and traffic all day. No wi-fi the entire stay, and normal phones are out of range (because where the hotel is). And it was far from everything else :-( Just disappointing on all levels.
Stayed 4 nights in Jan 2018

10/10 Excellent

Gnmay, Siliguri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
situated in heart of Darjeeling opposite trains
Only problem was the extreme spicy food. not understanding that we cant eat such. I contracted bad food poisoning. Even had to make own toast. Very slow staff in kitchen. Desk staff exemplary, very kind and considerate - as we had not anticipated the coldness of Darjeeling. Disappointing that the Zoo and HMI were closed on the only day we were there and we enjoyed the Nepali dress, but need to explain about photos etc in the tea garden. Tea garden tour very informative, excellent guide.
Stayed 2 nights in Feb 2018

4/10 Poor

Selvin

Disliked: Cleanliness, staff & service, room comfort
Disappointed
The hotel is just outside of the main area, so it takes approx. 15 mins to walk to the centre. However there is a beautiful view of the mountains and the toy train is on your doorstep. Unfortunately, the bed sheets and duvet were really dirty, there was no heating and it was freezing. When we asked for a heater, they informed us there would be a charge and then told us they didn’t haven’t any left! We organised the Tiger Hill view point morning trip and we paid at the reception in full, however after check out, the hotel kept calling us to confirm that we had paid - it was super annoying. Finally we had booked a mountain view but we got the ground floor - which was super noisy, we could hear every conversation had at reception, and we did not have a view of the mountain, just the next door building. The restaurant food and the wait staff were really nice and it was one of the good things about this hotel.
Stayed 3 nights in Dec 2017

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Location was excellent, staff were very helpful. Room was cold as it was winter but they provided a heater at a small extra cost. couldnt get wifi in room. Breakfast was nice and tasty.
Stayed 3 nights in Nov 2017

6/10 Okay

G Bhoomesh ReddyG Bhoome

Liked: Cleanliness
Disliked: Staff & service
It is ok minus the front office staff
Very ill mannerd front office, especially one Mr. Chatri, very rude, behaves with the guest as if it is free accomodation, has no sense of hospitality & courtesy.
Stayed 3 nights in Nov 2017

6/10 Okay

Nu, Thailand

Service is OK To help yourself the most Staff not very friendly.
Stayed 4 nights in Jan 2020

6/10 Okay

Nu, Thailand

Liked: Cleanliness
Disliked: Staff & service
Service is OK To help yourself the most Staff not very friendly.
Stayed 1 night in Jan 2020

8/10 Good

tomo3, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新しい綺麗なホテル
ダージリンの駅のすぐ横にある２０１７年開業の新しいホテルで設備も今風でした。 冬に行くとお湯の出が悪かったり毛布が置いていなかったりの不備もあるので 注意が必要です。スタッフもまだ不慣れなところもありましたが皆親切でいい人達でした。
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
景色は最高！
景色、最高！便利さ、最高！残念だった点：①申し込むとき「ヒルビュー」というのを見つけてこのホテルにした。到着して、その点を確認したのに、目の前に立ちはだかる崖しか見えない部屋だった。(ヒマラヤと逆の部屋)。②お湯が3分ぐらいで冷たくなるのでクレームを言ったら、部屋に来て「大丈夫」とだけ言って去った。③二人で泊まったのにタオルもアメニティーもすべて一人分。④極寒だったので、毛布を頼んだら「他の人に渡したのでない、温かいから大丈夫」とだけ言われた。⑤朝６時半チェックアウトして出発する予定を伝えたら「ＯＫ」と言ったのに、チェックアウトで受付には誰もいなかった。玄関もカギがかかっていて出られなかった。⑥Wifiが部屋からはつながらなかったので、廊下でネットをした。⑦朝のタクシーの依頼もして「ＯＫ」と言われたが、されていなかった。以上、残念な点。でも、ベランダからの朝焼けの景色は最高でした。部屋も新築のようできれいでした。スタッフはみなニコニコして人はいいのですが、ホテル業になれていないという感じでした。きっと、これから頑張ってくれると思います。
Stayed 1 night in Nov 2017