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Alaya Heritage Resort and Spa

4.5 star property
Art Deco resort with a full-service spa and a 24-hour business center

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Photo gallery for Alaya Heritage Resort and Spa

Egyptian cotton sheets, premium bedding, Select Comfort beds
Front of property
Egyptian cotton sheets, premium bedding, Select Comfort beds
Reception
Bathroom

Reviews

4.0 out of 10

Popular amenities

  • Spa
  • Parking included
  • Breakfast available
  • 24/7 front desk
  • Free WiFi
  • Laundry

Room options

View all photos for Premium Room, Balcony, Hill View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Premium Room, Balcony, Hill View

Highlights

Balcony
Soundproofed
Heating
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Select Comfort bed
  • 45 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Lebong Cart Rd, Darjeeling, WB, 734101

What's nearby

  • St Joseph's College - 2 min drive
  • Raj Bhavan - 3 min drive
  • Chowrasta - 4 min drive
  • Tiger Hill - 20 min drive
  • Darjeeling Himalayan Railway - 27 min drive

Getting around

  • Darjeeling Station - 27 min drive
  • Gangtok (PYG-Pakyong) - 178 min drive

Restaurants

  • ‪Fiesta Minute Meals - ‬4 min drive
  • ‪Sunset Lounge - ‬4 min drive
  • ‪Chowrasta Food Stalls - ‬4 min drive
  • ‪Windamere Hotel - ‬4 min drive
  • ‪New Kalika Restaurant - ‬5 min drive

About this property

Alaya Heritage Resort and Spa

Luxury resort in the city center
Take advantage of a free daily manager's reception, a coffee shop/cafe, and dry cleaning/laundry services at Alaya Heritage Resort and Spa. Treat yourself to a deep-tissue massage at Aura Spa, the onsite spa. In addition to car rentals on site and an outdoor entertainment area, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
  • Tour/ticket assistance, local meal delivery service, and a 24-hour front desk
Room features
All guestrooms at Alaya Heritage Resort and Spa boast comforts such as premium bedding and pillow menus, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets and Select Comfort beds
  • Bathrooms with hydromassage showers and free toiletries
  • 32-inch LED TVs with premium channels
  • A personal chef, children's slippers, and electric kettles

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 10:00 AM for a fee: INR 250 to 400 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference center (1,500 square feet of space)

Outdoors

  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Smooth flooring in public areas
  • Stair-free path to entrance

More

  • 3 buildings
  • 3 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Designated smoking areas (fines apply)
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 250 to 400 per person
  • Airport shuttle fee: INR 3500 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number 19AAJCT2409G1ZA

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Alaya Heritage Spa Darjeeling
Alaya Heritage Resort and Spa Resort
Alaya Heritage Resort and Spa Darjeeling
Alaya Heritage Resort and Spa Resort Darjeeling

Frequently asked questions

Is Alaya Heritage Resort and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alaya Heritage Resort and Spa?

Self parking is free at this property.

What time is check-in at Alaya Heritage Resort and Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Alaya Heritage Resort and Spa?

Check-out is at 10:30 AM.

Does Alaya Heritage Resort and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 3500 per vehicle applies.

Where is Alaya Heritage Resort and Spa located?

Located in the heart of Darjeeling, this luxury resort is within 1 mi (2 km) of Everest Museum and Raj Bhavan. St Joseph's College and Chowrasta are also within 2 mi (3 km).

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Alaya Heritage Resort and Spa Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

2.0/10

Cleanliness

4.0/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel gave us the room we didn't book for. The reservation manager took our money for deposit but returned only half because he spent it. If we would have got the room that we booked for it would have been nice ig. The hotel location is good.
Stayed 1 night in Feb 2024