Ratings based on 384 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Aug 2024
I’d like to say a huge THANK YOU to Zora, Barth and Mounir for making this stay enjoyable and with a strong human touch! I recommend their care, passion for customer service and… smiles to make your life easier. We’ve stayed for 1 night only but loved the experience. Merci!!
by A verified traveler
Posted 8 Jul 2024 on Hotels
by A verified traveler
Conveniently located
Posted 11 Dec 2023 on HotelsOverall value for money. Conveniently located
Comment from Hotel Management
13 Dec 2023 by IBIS LYON NORD, Hotel Management
Thank you for your feedback : Hope to see you again.Pierre
by A verified traveler
Posted 25 Nov 2023
Nice Hotel
Comment from Hotel Management
28 Nov 2023 by lucie , Hotel Management
Bonjour Rafal, Merci d'avoir pris le temps de nous laisser un commentaire à la suite de votre séjour. Au plaisir de vous accueillirLucie
by A verified traveler
Posted 27 Sep 2023 on Hotels
Comment from Hotel Management
29 Sep 2023 by IBIS LYON NORD, Hotel Management
Merci pour ce retour sur votre séjour. Nous espérons vous revoir bientôt. The Smile Team
by A verified traveler
Posted 26 Sep 2023
Quiet hotel good nights rest in good area
Comment from Hotel Management
29 Sep 2023 by IBIS LYON NORD, Hotel Management
Merci pour ce retour sur votre séjour. Nous espérons vous revoir bientôt. The Smile Team
by A verified traveler
Tiny Room
Posted 25 Sep 2023 on HotelsIt was just okay. The room was so small we could barely walk around the bed. Only one bath towel per person (scratchy at best), no hand towel or face towel. Hair dryer only worked for 10 seconds at a time.
Came back from a day of exploring Lyon to find several areas where someone had puked on the floor and half eaten rolls in the elevator. The rolls were still there in the am.
Comment from Hotel Management
29 Sep 2023 by IBIS LYON NORD, Hotel Management
Thank you for your feedback. We apologize for the inconvenience in the corridor on the floor. We take your remarks into account concerning the towels, there are two towels avalaible per person in the rooms. Have a good day. The smile Team
by A verified traveler
Posted 25 Sep 2023 on Hotels
Comment from Hotel Management
29 Sep 2023 by pm, Hotel Management
Merci pour ce retour sur votre séjour. Nous espérons vous revoir bientôt. The Smile Team
by A verified traveler
Posted 29 Aug 2023 on Hotels
Comment from Hotel Management
31 Aug 2023 by IBIS LYON NORD, Hotel Management
Bonjour Michael, Merci d'avoir pris le temps nous faire un retour sur votre séjour.Nous espérons vous revoir bientôt.Pierre
by A verified traveler
Sooperb
Posted 21 Aug 2023 on HotelsIbis Lyon Dardilly, Staff very friendly and informative. Eager to help. Instructed us how to accesssctrsin and subway to town centre. 2 euros each way train and subway. Table tennis outsidd pool table football reasonable bar and food. 10 out of 10 cant faultvarmt all
Comment from Hotel Management
29 Aug 2023 by IBIS LYON NORD, Hotel Management
Bonjour Gerard, Thank you vey much for this great feedback ! Hope to see you again. Pierre
