Ratings based on 17 Verified Reviews

4.2 out of 5
100% of guests recommend
4.0 Room cleanliness
4.4 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 15 Nov 2024
This property has no hot water, but that’s common with this type of hotel. No free food or drinks, but their offerings are not expensive. Excellent view of Mayon Volcano from the rooftop dining room, and other restaurants and services are nearby.
5 out of 5
by A verified traveler

Posted 2 May 2024
Perfect spot for the Mayon Volcano view. It's located near a 24-hour McDonald. The A/C in room A5 did not cool the room.
4 out of 5
by A verified traveler from TRACY

Posted 1 May 2024
Excellent location on main road, next to has and McDonalds. Cagsawa Ruins less than 2 mins away.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Apr 2024 on Hotels
4 out of 5
by A verified traveler

Posted 13 Feb 2024
the view of Mayon Volcano is great (only a bit blocked by McDonald's - not hotel's fault). the staff are super friendly and helpful. it is undergoing renovation so hope it will be better in terms of facilities/amenities. it is far from the city for those who need that.
4 out of 5
by A verified traveler

Posted 29 Dec 2023
The view was great. The people in the area were pleasant and kind. I rented a car there and driving was a thrill.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Sep 2023 on Hotels
2 out of 5
by A verified traveler

Posted 10 Jul 2023
The biggest problem with this property is that they have no backup systems in place to cope with an electricity power failure which happens frequently. At 3am the power went off; there is no backup generator and no emergency lights in the bedrooms, so you are left in complete darkness and with no air conditioning and no fans the heat is unbearable. The only choice is to get out of the room into the cooler outside night air. Not a great option when you plan to check out at 5am.
Comment from Hotel Management
24 Jul 2023 by Nelia, Hotel Management
Hi Michael, Thank you for taking your time to give us feedback. Our apologies for the inconvenience due to power failure specially during midnight. Our backup generators can only operate manually and to mitigate inconvenience we provide portable electric fan available upon request from the receptionist. As for our long term plan we are considering to setup Solar generator. Hope to see you again in the future.
5 out of 5
by A verified traveler

Mayon Volcano eruption, first look

Posted 23 Jun 2023 on Hotels
Friendly and welcoming staff. The location is perfect for viewing the mayon volcano. The roof top was perfect if you want to relax at night to view the mayon. They have a hammock. For the price, it's a good place to relax after exploring nearby pattractions. Walking distance to Cagsawa ruins. The only discomfort is, it's not sound proof and since along the national highway, you'll hear the loud noise of cars passing by. But will come back again , given the chance.
4 out of 5
by A verified traveler

Posted 7 Oct 2022
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