Ratings based on 179 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
The hotel is in a convenient location, with friendly & helpful staff. The rooms are clean & comfortable.
Comment from Hotel Management
23 Oct 2024 by Management , Hotel Management
Dear Mukesh,Thank you for your kind words! We're thrilled to hear you enjoyed our location and found our staff friendly and helpful. We look forward to welcoming you back soon!Best RegardsManagement
by A verified traveler
Posted 11 Oct 2024
Only ok. Not top oine
Comment from Hotel Management
15 Oct 2024 by Management , Hotel Management
Dear Nick,Thank you for the rating, we look forward to welcoming you back again soon.Best regards,Management
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Manager , Hotel Management
Dear Muhammad,Thank you for rating us on Expedia.Best Regards,Management
by A verified traveler from Washington
Posted 5 Sep 2024
Nice modern property with friendly/helpful staff. Highly recommended.
Comment from Hotel Management
17 Sep 2024 by Manager , Hotel Management
Dear Monica,Thank you for your kind words! We're thrilled you enjoyed your stay and our team's service. We look forward to welcoming you back soon!Best Regards,Management
by A verified traveler
Posted 7 Aug 2024 on Hotels
The worse internet I ever encountered in any hotel or country I visited in Africa.
If you are looking for a place to stay and disconnect from the rest of the world this is the right place for you.
Connection keeps lagging every 23-30 seconds.
Comment from Hotel Management
9 Aug 2024 by Manager , Hotel Management
Dear Bruno,Thank you for sharing your feedback. I sincerely apologize for the inconvenience you experienced with our internet service during your stay. We understand how essential a reliable internet connection is for our guests, and it’s disappointing to hear that we fell short in this area.Please know that we take your comments seriously. We are aware and actively working with our internet service provider to resolve these issues and enhance the quality of our connection. Your experience is not reflective of the standard we strive to maintain and deliver excellent services.We hope you will return to stay with us, as this issue will be solved in a few days.Thank you once again for your valuable feedback.Best regards,Management
by A verified traveler
Posted 3 Aug 2024 on Hotels
Comment from Hotel Management
9 Aug 2024 by Manager , Hotel Management
Dear Valued Guest,Thank you for taking the time to rate us.We are looking forward to welcoming you back.Best Regards,Management
by A verified traveler
Posted 29 Jun 2024
I was given a room below the gym which was terrible as there was banging noise from 6am onwards. Also the hotel didn’t have hot water which is sun optimal for a business hotel. Substandard hotel, do not stay.
Comment from Hotel Management
17 Jul 2024 by Management , Hotel Management
Dear Aakif,Thank you for taking the time to share your feedback about your recent stay with us. I am truly sorry to hear that your experience did not meet your expectations, and I would like to address the concerns you raised.Firstly, I apologize for the inconvenience caused by the noise from the gym. We understand how important a peaceful environment is for our guests, especially those here on business. We will review our room allocation procedures to ensure that such issues are minimized in the future.Secondly, I am very sorry to hear about the lack of hot water during your stay. This is certainly not the standard we strive to uphold. We have since identified and rectified the issue to ensure that our guests have a comfortable and pleasant stay.Your feedback is invaluable to us, and we are committed to making the necessary improvements to enhance our guests' experience. If you are open to giving us another chance, I would be delighted to personally assist with your reservation and ensure your next stay with us is exceptional.Thank you once again for your feedback, and I hope to have the opportunity to welcome you back in the future.Warm regards,Management
by A verified traveler
Posted 10 Nov 2023 on Hotels
Comment from Hotel Management
14 Nov 2023 by Manager , Hotel Management
Dear Aghasi,Thank you for rating us.Best Regards,Management
by A verified traveler
Posted 13 Oct 2023 on Hotels
Comment from Hotel Management
16 Oct 2023 by Manager , Hotel Management
Dear Rosa,Thank you for taking the time to review us, we are delighted you rated our location and breakfast. Welcome Again,Best Regards,Management
by A verified traveler
Posted 10 Aug 2023
Unfortunately the showers never had hot water. Staff were not good at communication. Breakfast was less than adequate, but location was great. Hotel needs upgrading
Comment from Hotel Management
18 Sep 2023 by Manager , Hotel Management
Dear Gordon,We apologize for the inconvenience you experienced with the hot water, communication, and breakfast. We appreciate your feedback and will work on improving these aspects. Thank you for noting our great location. We are working on upgrades for the hotel.Sincerely,Management
