Ratings based on 14 Verified Reviews
2.7 Room cleanliness
2.5 Service & staff
2.5 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2024 on Hotels
by A verified traveler
Posted 15 Oct 2022
It was great
by A verified traveler
Posted 27 Feb 2022
by A verified traveler
Posted 19 Dec 2021 on Hotels
by A verified traveler
Not returning
Posted 29 Sep 2020 on HotelsThe hotel is in bad condition and if I had another option I would have left. No Wifi, refrigerator and many other features listed in hotels.com. I changed rooms 2 times, first for a rusted out bathroom, then later the nightclub 6 floors down sounded like it was in my room. The new room was still noisy but not quite as loud. The staff was really amazing and kind.
by A verified traveler from Genova
Posted 10 Jun 2019
First of all, I want to stress that all hotel staff (reception and restaurant) was friendly and very helpful! My poor evaluation is exclusively due to the conditions of the building which is extremely run down. Seems that since construcion no maintenance at all. That's a pity since it seems that when new it has been a nice place. Only reason to stay there: You have to be at Ubungo bus stand at 6 in the morning a need to buy the ticket the day before.
by A verified traveler
Booked just because of closeness to bus station
Posted 3 Mar 2019 on HotelsBreakfast was not ready at the it should be served. Reception (female) unfriendly and mixed up booking. Bathroom of the room no three stars at all
by Maboku Isaac from South africa
Poor
Posted 26 Aug 2015 on HotelsI didn't even sleep in the hotel, all I can say its good luck to whoever want to book there.
by Thato from Johannesburg
Worst Hotel Experience
Posted 6 Jul 2015 on HotelsUtterly unprofessional. The place was very filthy from reception up to the reception desk which is where I ended. Staff very lazy not bothered to verify booking details, they tell you straight that you must contact your booking agency, its not their problem. Security not in uniform. Random people just chilling by reception couches. Gives you a feeling of dire lack of safety.
by A verified traveler from New Orleans, Louisiana
poor condition Hotel next to central bus station
Posted 13 Jun 2015
Pros: I did not this hotel
Cons: internet , Wi-Fi , Bath.
Location: bus station next to the hotel.
there is no WI-FI or internet cable. the lights are very dark. and they did not have account which Expredia . I need to pay cash for my room and they can not take credit!
