Ratings based on 67 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2019 on Hotels
It was a prison for 3 days. Reception was disorganised for they could not even agree that I had paid. No internet, hard water, workers not truthful
by A verified traveler
Not so cheap and cheerful
Posted 15 Feb 2019 on HotelsOn the positive side, the staff were efficient, polite and friendly. If you like Indian sub-continent food, the independently run resturant is ok, the food being spicy but with too much sauce/gravy for my taste. The WiFi was ok. Less positively, there were only three (France 24, CNN and Al Jazeera) English language news channels. The hotel, probably for reasons of the owner's/manager's religious beliefs was teetotal; while this is not a problem, it should be advertised. Cleanliness was a challenge - I saw two small cockroaches so there were definitely many more and breeding. The area was characterised by very small shops, unpaved roads (so dusty) and noise. The bed was hard and the pillows lumpy.
by A verified traveler
Posted 3 Jan 2019 on Orbitz
Comment from Hotel Management
7 Feb 2019 by Madhu, Hotel Management
Dear Guest
we appreciate for your review.
Regards
by A verified traveler
Posted 26 Sep 2018
The hotel is clean and a few steps away from a mall with good supermarket. Taxi stands and main road are just there downstairs. Staff are very friendly and way better than any hotel I stayed at recently they are extremely respectful and caring. Great value for money.
Comment from Hotel Management
25 Oct 2018 by madhu, Hotel Management
Dear Guest
Thank you a lot for your valuable feedback.
We look ahead to welcome you back.
Kind Regards
Recommended
for Personal Eventby A verified traveler
Great value in the city centre
Posted 16 Jan 2018 on HotelsThe Iris Hotel is located in the city centre in an area that is both local and central - to the city, to the Zanzibar ferry and convenient (enough) for the airport. Expectations should be pitched at the price - true it's a little rough around the edges but the staff are very friendly and helpful. It's safe but usual precautions apply.
The breakfast is adequate and is served in a comfortable and very clean dining room. Bedrooms have cable TV (if that's important to you), AC and a fan. WiFi only works in public areas but the signal there is strong.
I'd have no hesitations recommending this hotel if you're looking for a central, clean and value-for-money hotel
Comment from Hotel Management
25 Jan 2018 by Saleh Hussein, Hotel Management
Dear Guest, Thank you for posting your review on Expedia following your recent visit with Iris Hotel Dar Es Salaam I am delighted to learn that loyal guest like yourself continue enjoying our services and rating us high for our efforts which I have shared with my team. We strive very hard to maintain consistency and feedback we receive from our guest encourages the team more to meet guest expectations. We certainly look forward to welcoming you back on many of your future trips to Iris Hotel Dar Es Salaam With warm regards, Saleh Hussein Assistant Manager Iris Hotel Dar Es Salaam
by Fie Jensen and Chris
Stolen money from the room. Do not stay.
Posted 31 Jul 2017 on HotelsWe got stolen $400 USD from our room, and the hotel doesn't want to take responsibility for it. We were one gone for only 2 hours and the door was locked. Staff steals there. Will never stay again and will not recommend.
Comment from Hotel Management
26 Aug 2017
Dear guest
We have safe deposit lockers provided for the guests in the reception area.
We have clearly stated in the registration card as well as In the rooms about this.,as we are not sure of what you are leaving in your rooms.
Regards
by A verified traveler from Lehigh Valley Pa
Better off hanging at the airport
Posted 12 Jul 2017Very spartan by any standard. No blankets or towels given. Bed like sleeping on a door with sheets. Was so uncomfortable I did not sleep anyway. Should have just stayed at the airport.... would have gotten more sleep.
Comment from Hotel Management
16 Jul 2017 by Winnie Richard Reservations , Hotel Management
Thank you for your review and apologize for the experience you had. the management will look into it and work on the changes.
Recommended
for Studentsby A verified traveler from Australia
Excellent Budget Option
Posted 21 Jul 2016 on WotifReally comfortable room in a really nice place with friendly, warm staff. Best budget option I have experienced in Dar Es Salaam, and was much better quality than I was expecting. Food places close by as well.
by A verified traveler
Good^^
Posted 7 May 2016 on HotelsGood for price.
by Olof from Stockholm
Posted 26 Feb 2016 on Hotels
you have to add in info about the hotel, they dont serve alcohol, and no bacon for
brekfast, its the 3:d hotel I booked with you same thing happend, be better to info
your guest about things like this, so long Ola'O
