Ratings based on 20 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
by A verified traveler
Posted 15 Aug 2024
Not a luxury hotel but a good place for the price. There is a restaurant in the building open 24/7. I felt very comfortable there. The only crticism is that wifi quality was very poor.
by A verified traveler
Posted 21 May 2024
by A verified traveler
Posted 10 Jul 2023 on Hotels
by A verified traveler
Posted 3 Mar 2023
by A verified traveler
Posted 9 Aug 2022 on Hotels
by A verified traveler
Disappointing Hotel
Posted 18 Mar 2018 on HotelsThe hotel location was different from google where we found, and it took us 30 mins to ask the local. Most of them don't know the location. Besides, the room condition was bad, e.g. Dirty Bed, Smelly Refrigerator, Broken Wardrobe, Rusted Sink, Half-used Toiletries, Water-leaked A/C.....
Comment from Hotel Management
7 Apr 2018 by Benson M, Hotel Management
Dear Our Esteem Customer,
Thank you for your honorable time you took make a review on your recently stay at Hotel De Mag. On the mischief you en counted on location we wish to state Hotel De Mag is very clearly mapped on a google map and Most of our guests use it often to reach the hotel. We have noted your concerns about other issues particularly regarding our room condition. We wish to assure you and our guests that during our daily turn down exercise all our rooms are well inspected to suit guest use. Issues such as dirty bed, bad smell, leaked A/C, unemptied dust bins are Scrutinized at this stage. We cannot allocate a room to guest that don't meet the guest standard. Hope you will glad us an opportunity to host on your next trip.
Recommended
for Everyoneby A verified traveler from Lagos
Well priced and clean
Posted 25 Feb 2018Very responsive staff. For the price, my expectation was exceeded. I will likely stay here again on a solo trip.
Comment from Hotel Management
28 Feb 2018 by Mugasha, Hotel Management
Dear Gideon
Many thanks for your very positive remark. We are grateful that you were interested by attitude of our staff,. We can only promise you to work hard and probably exceed the current status.
We shall be glad ton see you again at Hotel De Mag
by George
My short break
Posted 21 Oct 2017 on HotelsIt was fair. Nice staff. Location fair, toiler/bathroom too small. When you shower water is all over toilet. Water in shower not draining. AC dripping water. Fan making awful noises.
Comment from Hotel Management
11 Nov 2017
Dear George
Grateful that you have been able to highlight our shortcomings most of which we were not aware they existed. Whereas we have a feeling that the case was an isolated one limited t o the room you occupied, we shall never the less make a thorough check to ensure all such cases are eliminated and that our guest enjoy comfortable stay.
We once again apologize for any inconvenience caused.
Brgs
Mugasha
Director
Recommended
for Everyoneby A verified traveler
Nice hotel
Posted 19 Jul 2017Pleasant place with excellent atmosphere ..............................................................................................
Comment from Hotel Management
23 Jul 2017 by Director, Hotel Management
Thanks for the compliment. We shall certainly continue to work very hard to have our customers satisfied with our services
