Ratings based on 103 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2024
This is the most I regretted that I booked this place. The price is expensive but the quality of the place is very poor. Ant’s and cockroaches inside our room. All day and night mosquitoes biting us. We can’t sleep cause constantly a nut fall in the room that make a loud noise even in the middle of the night. WiFi sucks and always have power shortages. Never ever going back in this place
by A verified traveler
Posted 7 Sep 2024
perfect
by A verified traveler
Posted 22 Aug 2024
everything except only 1 chair the entire room while there's 3 of us
by A verified traveler from Temecula
Posted 19 Aug 2024
Rooms are dated. Room is missing face towels. Shower is very slow. Bathrooms are a little dirty. No iron/ironing board in the room.
Rooms need updating really bad.
by A verified traveler
Posted 30 Jul 2024
by A verified traveler from Lorton
Posted 19 Jun 2024
My family enjoyed their stay here. They thought the property was luxurious and food was delicious. The only con is that everything is pricey.
by A verified traveler
Posted 9 Jun 2024
Its a nice secluded property, but I found myself leaving it to do things outside or have different dinning options.
by A verified traveler
Posted 28 May 2024
Our family stayed 3 days/4 nights at this resort. The buffet is is exposed to open air so there were many flies feasting on the food. The fruits and the desserts were not covered at all. The other dishes were opened up frequently with no staff paying attention. Lunch was 1500 pp but the lechon is gone and dishes were not replaced. If you go there 1 hr before the buffet closes, you will get the leftover food. There were more fliesrating the food than people. The resort transport called bao bao is sometimes nowhere to be found even after called by another staff. These people will make you walk from their lobby to your room even though they have a transport at the resort. Overall, I gave this resort one star because some of the staffs are nice and understanding of our concern. The manager never called me back after I called 3 times. I went to the lobby to speak to the manager and he was gone for the day at 3 pm.
by A verified traveler
Posted 20 May 2024
It was quiet
by A verified traveler
Posted 21 Apr 2024
No complain, satisfied of our stay.
