Ratings based on 988 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
by A verified traveler
Posted 24 Dec 2024
by A verified traveler
Posted 18 Dec 2024
Our first room had LIVE ROACHES and dead roaches the floors were dirty ,they quickly change our rooms ,the second room was better but then we seen Black mold in the window track and behind the bathroom door. No wonder down in the Breakfast area there is a sign saying no food in the rooms or you pay a 50.00 fee.one of the main reasons i rented at this property was the pool well its out of order because locals rent rooms and then invite their friends to the pool through the back door but yet they advertise they have a pool .my suggestion is to not rent at this property. On a good note the staff is friendly and were prompt when we call for extra towels but the property doesn have extra pillows.
tgere is a sign
by A verified traveler
Posted 13 Dec 2024
Solid quality at great price
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
13 Dec 2024 by Samantha RediResponse Specialist, Hotel Management
Thank you for your review, Brown. The staff at the Red Roof Inn & Suites Danville, IL and I strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 30 Nov 2024
The housekeeping could of been better. There was trash still in the bathroom there was used washcloths hanging above the shower head. The check-in was good overall it was quiet.
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 10 Nov 2024
Staff was very polite
by A verified traveler
Posted 7 Nov 2024
Ok
by A verified traveler
Posted 3 Nov 2024
Comfortable beds.
Bathroom tub and tolilet needs maintaining
