Ratings based on 993 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Dec 2024
Nice private owned Hotel
Comment from Hotel Management
13 Dec 2024 by David Gentene Regional Manager, Hotel Management
Thank you very much Jonathan!! I will let all staff know of your nice words. Come back and visit us soon.
by A verified traveler
Posted 24 Nov 2024
Location is close to all my needs, staff friendly and efficient, room was clean and comfortable.
Comment from Hotel Management
12 Dec 2024 by Dorothy General Manager, Hotel Management
Thank you for your wonderful feedback! We're delighted to hear that our convenient location, friendly staff, and clean, comfortable rooms met your needs. We look forward to welcoming you back on your next visit to Danville!Warm regards,
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
12 Dec 2024 by Dorothy General Manager, Hotel Management
Thank you for your perfect 5/5 rating! We’re thrilled you enjoyed your stay and appreciate your feedback. We hope to welcome you back again soon!Warm regards,
by A verified traveler
Posted 28 Oct 2024
Very clean property. Friendly and helpful staff.
Comment from Hotel Management
12 Dec 2024 by Dorothy General Manager, Hotel Management
Thank you for your wonderful feedback! We're thrilled to hear you found our property clean and our staff friendly and helpful. We hope to have the pleasure of welcoming you back soon!Warm regards,
by A verified traveler
Posted 9 Oct 2024
It was ok
Comment from Hotel Management
12 Dec 2024 by Dorothy General Manager, Hotel Management
Thank you for sharing your feedback. I'm sorry to hear your experience didn’t fully meet your expectations. We’d appreciate the opportunity to learn more about your stay so we can improve. Please don’t hesitate to reach out to us directly.Warm regards,
by A verified traveler
Posted 29 Sep 2024
Very clean and well taken care of.
Comment from Hotel Management
30 Sep 2024 by Dorothy - General Manager , Hotel Management
Thank you for the kind words! We’re glad you enjoyed the cleanliness and care. We look forward to welcoming you again!
by A verified traveler
Posted 27 Sep 2024
The room they stuck us in was terrible. It smelled so bad, my wife was dry heaving. The staff there was wonderful and they tried to get us another room, but it was all booked up. Efforts to spray down the room with potpourri were made, but it did not help, so we left and found something else.Still waiting on our refund Expedia.
Comment from Hotel Management
27 Sep 2024 by Dorothy Green- General Manager , Hotel Management
Thank you for sharing your experience with us. We sincerely apologize for the unpleasant condition of the room and the discomfort it caused you and your wife. While we’re glad to hear that our staff did their best to assist, we deeply regret that the situation couldn’t be resolved on-site. We understand how frustrating this must have been, and we will follow up with Expedia to ensure your refund is processed as quickly as possible. Please don’t hesitate to reach out directly if you have any further concerns—we value your feedback and would love the opportunity to make it right in the future.
by A verified traveler
Posted 23 Sep 2024
Clean, nice staff but dated
Comment from Hotel Management
27 Sep 2024 by Dorothy Green - General Manager , Hotel Management
Thank you for your feedback! We’re glad to hear you found our staff friendly and the space clean. We understand that some aspects of the property may feel a bit dated, and we’re continually working to improve. Your input is valuable, and we hope to welcome you back for an even better experience in the future.
by A verified traveler from Danville
Posted 22 Sep 2024
Old. Needs work. Leaky toilet. No response
Comment from Hotel Management
27 Sep 2024 by Dorothy Green- General Manager, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the maintenance issues you encountered, especially the leaky toilet and lack of response. This is certainly not the standard we aim to provide, and we will be addressing these concerns with our team to ensure it doesn’t happen again. We appreciate your input and hope you’ll consider giving us another chance in the future.
by A verified traveler
Posted 18 Sep 2024
