Ratings based on 211 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Sep 2024
A cosy, clean, very nice little self contained room, the complex was quiet and the staff friendly
Comment from Hotel Management
24 Sep 2024 by Anu, Hotel Management
Dear Deborah,Thank you for sharing your appreciation of your stay at Quest Dandenong, it means a lot to the staff and management.We hope to welcome you back to Quest Dandenong again in the near future!Kind Regards,The Quest Dandenong Team
by A verified traveler
Posted 27 Aug 2024
Comment from Hotel Management
24 Sep 2024 by Anu, Hotel Management
Dear Thomas,Thank you for your wonderful feedback, it is greatly appreciated, and we are delighted that you enjoyed your recent stay with us.We hope to welcome you back to Quest Dandenong again in the near future!Kind Regards,The Quest Dandenong Team
by A verified traveler
Posted 28 Jul 2024
Shower room requires a door
Comment from Hotel Management
5 Aug 2024 by Anu, Hotel Management
Dear Jeyaram,Thank you for sharing your feedback regarding your recent stay at Quest Dandenong. We appreciate your positive rating and are pleased to know that you enjoyed your time with us.We understand your concern about the shower room and the need for a door. Please know that we take all guest feedback seriously as it helps us to continually improve our services and facilities. We are planning a major renovation in 2025, during which we will be addressing this issue along with many others to enhance our guests' experience.We look forward to welcoming you back to Quest Dandenong in the near future and providing you with an even better stay.Kind Regards,The Quest Dandenong Team
by A verified traveler
Awesome staff ❤️
Posted 4 Jun 2024 on HotelsYou couldn’t get nicer staff than at this place. They are always so friendly and helpful. We call this our second home now! The rooms have everything you need and want. We love this place ❤️
Comment from Hotel Management
8 Jun 2024 by Anu , Hotel Management
Dear Mark,Thank you immensely for your glowing review and the rating. Your kind words truly warm our hearts.We are delighted to hear that our staff's friendliness and helpfulness have made such a positive impact on your stays. It is guests like you who make our work so rewarding. Knowing that you consider Quest Dandenong your second home is the highest compliment we could receive.Your loyalty and kindness are deeply appreciated, and we always look forward to welcoming you back. We are committed to ensuring that every stay is as comfortable and enjoyable as the last.Thank you once again for your continued support and for being such wonderful guests.Warm regards,The Quest Dandenong Team
by A verified traveler
Posted 24 May 2024
The staff were very pleasant and helpful, it was great to have parking available. Would have like a lift but staff offered to help with luggage. Will return hopefully in the summer so I can use the pool
Comment from Hotel Management
26 May 2024 by Anu, Hotel Management
Dear Caroline,Thank you for your fantastic review and score! We're thrilled to hear that you found our staff pleasant and helpful.We understand the importance of having a lift and appreciate your understanding. Our staff is always ready to assist with luggage to ensure your comfort. Additionally, we do our best to accommodate guests on the ground floor if there are any issues with the stairs.We're delighted to hear you plan to return, and we look forward to welcoming you back in the summer so you can enjoy the pool.Warm regards,The Quest Dandenong Team
by A verified traveler
Posted 19 May 2024 on Wotif
Reception are very friendly and welcoming. Beautiful room with an amazing view of the pool area.
Comment from Hotel Management
20 May 2024 by Anu, Hotel Management
Dear Nicholas, Thank you for your wonderful feedback, it is greatly appreciated, and we are delighted that you enjoyed your recent stay with us. We hope to welcome you back to Quest Dandenong again in the near future! Kind Regards,The Quest Dandenong Team
by A verified traveler
Posted 27 Apr 2024 on Hotels
Comment from Hotel Management
20 May 2024 by Anu, Hotel Management
Dear David,Thank you for your wonderful feedback, it is greatly appreciated, and we are delighted that you enjoyed your recent stay with us. We hope to welcome you back to Quest Dandenong again in the near future! Kind Regards, The Quest Dandenong Team
by A verified traveler
Posted 6 Apr 2024 on Hotels
Comment from Hotel Management
8 Apr 2024 by Anu, Hotel Management
Dear Mark,Thank you for sharing your appreciation of your stay at Quest Dandenong, it means a lot to the staff and management.We hope to welcome you back to Quest Dandenong again in the near future!Kind Regards,The Quest Dandenong Team
by A verified traveler
Posted 6 Apr 2024
Convenient to woolsworrh
Comment from Hotel Management
8 Apr 2024 by Anu, Hotel Management
Dear Wei,Thank you for sharing your appreciation of your stay at Quest Dandenong, it means a lot to the staff and management.We hope to welcome you back to Quest Dandenong again in the near future!Kind Regards,The Quest Dandenong Team
by A verified traveler
Posted 11 Mar 2024 on Lastminute
Dryer doesn’t work, very noisy rooms, could hear everything in the night, people going to the toilet and the curtains in the bedrooms let sooo much light in, we were all awake at dawn!
Comment from Hotel Management
15 Mar 2024 by Manaz, Hotel Management
Dear Tania,Thank you for choosing Quest Dandenong and for taking the time to share your experience. We sincerely apologise for the issues you encountered during your stay, including the malfunctioning dryer, noise disturbances, and the inadequate blackout capabilities of our curtains. We have taken immediate steps to address the concerns you've raised:-Our maintenance team is inspecting and repairing the dryer to ensure it is fully operational.-We are reviewing our room insulation and considering additional measures to minimise noise.-Additionally, we're exploring better solutions for our curtains to enhance the quality of sleep for our guests by preventing early morning light intrusion.We truly value your input as it drives our improvements, ensuring swift and thorough resolution of these issues. Our team is dedicated to making essential adjustments, aiming to prevent similar concerns for our guests in the future.We hope you will consider staying with us again, giving us the opportunity to demonstrate our commitment to your comfort and to making things right. Please feel free to reach out directly if you wish to discuss this further or if there's anything specific we can do to facilitate your next stay.Kind Regards,Manaziz ChauhanBusiness Owner, Quest Dandenong
