Ratings based on 31 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024 on Orbitz
Something different Thai setting
Comment from Hotel Management
24 May 2024 by Kan, Hotel Management
Thank you for taking the time to share your opinion with others. I'm glad you enjoyed and we look forward to welcoming you back again.
by A verified traveler
Posted 10 Oct 2023
by A verified traveler
Beautiful hotel but unpleasant rooms.
Posted 9 Oct 2023 on HotelsThe hotel grounds are beautiful and the staff all very friendly. However, we stayed in the main building, not the bungalows, and the rooms are very unpleasant. There are no windows, not a single one. So you are always in the dark - it feels like a prison cell.
Comment from Hotel Management
10 Oct 2023 by kan Sale OTA, Hotel Management
Thank you for taking the time to share your opinion with others. I'm glad you enjoyed and we look forward to welcoming you back again.
by A verified traveler
Excellent Property, front desk needs improvement
Posted 24 Aug 2023 on HotelsWe stayed at this hotel for two nights in the private cabin room with a jacuzzi in front. This property is definitely gorgeous especially the room we stayed. Everything is great, the hotel restaurant is very well-designed with live music at night and the breakfast is so delicious with great varieties. However, one thing we found a bit lack was the professionalism of the front desk service. They were not very helpful, we asked them to send some toiletries twice because we ran out but they never did and when we called again they said all the hotel staff had returned home and would not be back until tomorrow!
Comment from Hotel Management
25 Aug 2023 by kan, Hotel Management
Thank you for taking the time to share your opinion with others. I'm glad you enjoyed and we look forward to welcoming you back again.
by A verified traveler
Posted 18 Jul 2023
by A verified traveler from Taipei City
Posted 14 Jun 2023
The scenery at night is very quiet and charming, and it is a place that makes people dazed. suitable for couples
by A verified traveler
Posted 22 Sep 2019
We couldn't check in at 14.00 hrs. (Only one was ready but another one couldn't.)
The emergency information of Room 22 was wrong. It stated that the room number was 23.
In front of the building entrance, there two ashtrays on the left and right hand side . It wasn't ok when we got to walk pass with kids.
Comment from Hotel Management
2 Oct 2019 by The Management Team Khum Damnoen Resort, Hotel Management
Dear Valued Guest, On behalf of the entire team at Khum Dam Noen Resort, We apologize once again for the experience that you encountered and all inconveniences upon checking in and during your stay with us. Please rest assured that we take your comments very seriously and action will immediately be taken to improve and that employee has already got more train to ensure that that all our guests have flawless experience in the future in similar circumstances. We hope you will give us another opportunity to service you again and look forward to welcoming you back to Khum Dam Noen Resort. Sincerely,
The Management Team Khum Damnoen Resort
by A verified traveler
Posted 12 Aug 2019 on Hotels
Comment from Hotel Management
17 Aug 2019 by Reception, Hotel Management
ขอบพระคุณสำหรับคำชื่นชมของคุณลูกค้า และดีใจที่ได้เป็นส่วนหนึ่งของความทรงจำที่ดีของคุณลูกค้านะค่ะ เราจะยังคงรักษามาตรฐานการให้บริการที่มีคุณค่าไว้สำหรับต้อนรับคุณลูกค้าในอนาคตอันใกล้นี้ อย่าลืมแวะมาพักผ่อนที่ คุ้มดำเนิน รีสอร์ท อีกนะคะ
by A verified traveler
Posted 4 Aug 2019
Good location and services. Welcome drink, coconut juice, is really good. Nice pool. But lots of flies in breakfast dinning room, so unsanitary and annoying.
Comment from Hotel Management
6 Aug 2019 by Reception, Hotel Management
Dear Valued Guest, Thank you very much for your stay at Khum Dam Noen Resort recently and taken time to share your feedback. The impression that you left with is of great concern to us and we would like to express our sincerest apologies for any inconveniences this may have caused. Relevant departments have taken on board all mentioned issues for taking corrective actions and further improvements. We hope to welcome you back to Khum Dam Noen Resort and would be grateful to have another opportunity to be of service and gain your trust. Sincerely,
by A verified traveler
Posted 22 Jun 2019
Comment from Hotel Management
24 Jun 2019 by Reception, Hotel Management
ทางรีสอร์ท ขอขอบคุณสำหรับการรีวิวของคุณลูกค้า ทางเราหวังเป็นอย่างยิ่งว่าจะได้มีโอกาสต้อนรับคุณลูกค้าอีกครั้งในอนาคตดอันใกล้
