Ratings based on 242 Verified Reviews
4.1 Room cleanliness
3.8 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Hussain Maslamani, Hotel Management
Dear Mr. JoaoWe very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards
by A verified traveler from dammam
Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Hussain Maslamani, Hotel Management
Dear Mr. MohammedWe very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards
by A verified traveler
Posted 5 Nov 2024
Great place to stay, I have been staying there every time I visit Dammam and I have never been disappointed
Comment from Hotel Management
5 Nov 2024 by Hussain Maslamani, Hotel Management
Dear Mr. HaniWe very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards
by A verified traveler
Posted 24 Oct 2024
Not well maintained in the middle of an industrial area. Nothing in walking distance range.
Comment from Hotel Management
26 Oct 2024 by Hussain Maslamani, Hotel Management
Dear Mr. WaddahGreetings from Novotel Dammam HotelWe apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. I already shared your feedback with the concerned heads of departments and will make the necessary changes where possible regarding hot water there is issues and our engineering working on it and it will fix and finish as soon as possible . We hope you choose to stay with us again, so we can show you our true level of service. We hope you will visit us again.Regards,Hotel Management.
by A verified traveler
NO Hot water or warm water available for shower
Posted 25 Jul 2024 on HotelsComment from Hotel Management
28 Jul 2024 by Hussain Maslamani, Hotel Management
Dear Mr. AkhilGreetings from Novotel Dammam Hotel,We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. I already shared your feedback with the concerned heads of departments and will make the necessary changes where possible regarding hot water there is issues and our engineering working on it and it will fix and finish as soon as possible . We hope you choose to stay with us again, so we can show you our true level of service. We hope you will visit us again.Regards,Hotel Management.
by A verified traveler
Posted 2 Jul 2024
I came for a quick business meeting and I was trying to find a place that is quiet enough and close enough to all important destination's. It was my best option.
Comment from Hotel Management
2 Jul 2024 by Hussain Al-Maslamani, Hotel Management
Dear Mr. Hani We very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards
by A verified traveler
Posted 22 Jun 2024 on Hotels
Comment from Hotel Management
24 Jun 2024 by Hussain Al-Maslamani, Hotel Management
Dear Mr. MohammedGreetings from Novotel Dammam,We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. I already shared your feedback with the concerned heads of departments and will make the necessary changes where possible for hot water we are working on it and it will finish soon .We hope you choose to stay with us again, so we can show you our true level of service.We hope you will visit us again.Kind RegardsHotel Management
by A verified traveler
Bad experience all around. Wouldn’t recommend it.
Posted 14 May 2024 on HotelsThere was no hot water, and they only informed me at check-in time, which was too late to change, as it was nearly midnight. The omelette station guy is never there and you have to wait 5-10 minutes as he comes still using his phone and doesn’t look like he wants to help anyone. The tables in the restaurant are dirty and they barely clean them between customers, and when they do, they only clean the parts of the table that were used, not the whole table. The cafe staff and the reception staff are ALWAYS on their phone and don’t like their employees or working at the place. I would not recommend it at lol.
Comment from Hotel Management
15 May 2024 by Hussain Al-Maslamani, Hotel Management
Dear Mr. MohammedGreetings from Novotel Dammam,We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. I already shared your feedback with the concerned heads of departments and will make the necessary changes where possible for hot water we are working on it and it will finish soon . We hope you choose to stay with us again, so we can show you our true level of service. We hope you will visit us again.Kind RegardsHotel Management
by A verified traveler
Posted 25 Feb 2024 on Hotels
Comment from Hotel Management
25 Feb 2024 by Hussain Al-Maslamani, Hotel Management
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards
by A verified traveler
Posted 18 Feb 2024 on Hotels
Comment from Hotel Management
19 Feb 2024 by Hussain Al Maslamani, Hotel Management
Dear Valued Guest Greetings from Novotel Dammam,we apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. I already shared your feedback with the concerned heads of departments and will make the necessary changes where possible. We hope you choose to stay with us again, so we can show you our true level of service. We hope you will visit us again.Regards,
