Ratings based on 8 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Birmingham, UK
Posted 16 Feb 2019
Food good, breakfast nice, although expensive. Swimming pool looked and prob was lovely but right next to restaurant with glass walls so a bit too public for us. Nice sitting area close to trees with monkeys passing through. Staff very courteous and helpful, they arranged an elephant safari for us the same afternoon we arrived.
The hotel is quite far from any other hotels or sights - Sigiriya is about 40 mins - so there’s no walking to eat anywhere else but you could get a tuktuk.
Comment from Hotel Management
20 Feb 2019 by Chathuranga, Hotel Management
Dear Sir,
Thank you very much for your most valued review. We are much pleased to see that you had a happy stay with us. Hope you enjoyed our Sri Lankan cuisine as well.
Your precious ideas are very important to us. We are forwarding your comments to take improvements where it is necessary.
Hope to see you again in your next visit to Dambulla, Sri Lanka.
Kind regards
by A verified traveler
Posted 13 Feb 2019 on Hotels
Comment from Hotel Management
13 Feb 2019 by Chathuranga, Sales - Arika villa, Hotel Management
Thank you very much for your kind review.
Recommended
for Everyoneby A verified traveler
Posted 9 Jan 2018
Overall a very nice place to stay. Staff were very helpful and accommodating.
Comment from Hotel Management
16 Jan 2019 by Chathuranga, Hotel Management
Dear Sir,
Thank you for your valuable time spent on reviewing us. It is a pleasure to see that our valued guests are impressed with our service and the product. Spacious rooms, Dedicated service, Calm and quite atmosphere and our Sri Lankan cuisine has always been loved by the guests. Trust you had a chance to taste some.
Again thanks for your lovely review and we look forward to see you again in future.
Kind regards
Recommended
for Everyoneby A verified traveler from Montreal, Canada
Good place for a stopover
Posted 22 Aug 2017
Pros: Large room
Good food and generous portions
Great staff
Cons: Cleanliness of the pool and around the pool
Location: There is a huge temple nearby
This hotel has nothing special and nothing bad. In fact, you get what you paid for. The room is large and clean, staff provide a good service (they helped us find a scooter during our stay, what we really appreciated). Other than that, the only point of improvement would be to better clean the pool and the area around the pool (chairs).
Comment from Hotel Management
3 Oct 2017 by Chathuranga , Hotel Management
Dear Mr. Marc,
Thank you very much for your most valuable review. It is our pleassure to hear your satisfaction about the rooms conditions and the hospitality of our staff at Arika.
Sincere apologies if you faced any inconvienience with regard to the cleanliness in the pool area. Usually the pool area is mostly opened to the natural environment so it looks a bit gloomy and sometimes the leaves fallen to the pool from the closeby forest makes it look shabby. But always make sure the cleanliness is maintained up to the optimum level.
As per your kind comment we have advised our hotel staff to look into the points more closely and to make sure the conditions are maintained with better standards.
Trust we would be lucky to see you again in our hotels.
Again thank you very much for staying with us.
Kind regards
by Nicola from London
Good location for Dambulla Caves
Posted 10 Mar 2016 on HotelsVery comfortable room, hotel has a modern and eco-friendly design & was a good location for visiting Dambulla Caves. Didn't reply to a website request for an airport transfer & unable to make the Sri Lankan curries on the dinner menu (said it would take too long) but otherwise good.
by A verified traveler
Posted 17 Jan 2019 on Hotels
Comment from Hotel Management
17 Jan 2019 by Chathuranga R., Hotel Management
Dear Sir,
Thank you for your review. Pleasure to know that our guests are happy with our product and the service standards. Trust you would visit us again in future.
Kind regards
by A verified traveler
Grande chambre et sdb, bons repas
Posted 27 Nov 2016 on HotelsHotel très isolé. Cadre bucolique avec rivière mais malgré tout sans moustique! Bon dîner et petit déjeuner.
by Therese
Posted 29 Jul 2016 on Hotels
