Ratings based on 248 Verified Reviews

4.0 out of 5
88% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 13 Nov 2024
Plenty of room and clean.
4 out of 5
by A verified traveler from Sandakan

This traveler left a rating score only Posted 8 Nov 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Oct 2024
3 out of 5
by A verified traveler

Tired looking room

Posted 23 Jul 2024 on Hotels
Air con barely working. White bed linen had yellow stains on it. Room was not made up and toiletries not replenished despite asking. Stains on the wall! Basically very tired looking Would say it is ok for a one night stay if you only want somewhere to lay your head
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Dec 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Dec 2023 on Hotels
1 out of 5
by A verified traveler

Very Bad Experience, Avoid At All Costs!

Posted 10 Oct 2023 on Hotels
Lots of ants in the room, door doesn't close properly, cleaners are observant enough even when Make Up Room sign was displayed for many hours, car park isn't open 24hrs and forced to park outside and got fined by local authorities as the area is very popular and the police love to give out illegal parking summons. This isn't a true hotel and the property management of the mixed development on which Qliq sits on couldn't even help when I issued a complaint about my inability to enter the car park after a late night out. For aircon control, only temperature can be set, but you are barred from controlling the fan speed. Reception only works till 11pm and getting good service from the front desk is non-existent. Google Maps also led me on a route that doesn't connect to the hotel, which led me on a very long return route while paying tolls twice!
Comment from Hotel Management
11 Oct 2023 by Admin, Hotel Management
Dear Melvin, We are truly apologise for your bad experience during your stay. We can't help you for the inconvenience that is not directly toward us. We understand that the multijunction here leads you the wrong way but it is under your skills on how you interprate the maps on your device. There is 24hrs parking service available. Our indoor air conditioning can manually set the fan speed to low, medium or high. Our frondesk service is limited till midnight. After midnight you may call the number on the counter for assistance. However we admitted that during high occupancy, our make up room slightly late as we need to prepare the arrival room at first. Thank you
5 out of 5
by A verified traveler

Posted 2 Oct 2023
Staff helpful, chick in and out no hassle, property good maintenance, around is convincent, close to shopping mall, happy staying
Comment from Hotel Management
11 Oct 2023 by Admin, Hotel Management
Dear guest, Thank you on your good feedback. Hope to see you again!
5 out of 5
by A verified traveler

Posted 1 Oct 2023
First time Malaysia, Starbuck coffee staff very courtesy.hotel stffs too. Happy to be here. location excellent.bus to close mall walking distance 15 mins
Comment from Hotel Management
3 Oct 2023 by Qliqers, Hotel Management
Dear Monique,We are happy that you're enjoying to stay with us. We hope that you will come again and we are waiting for that moment.Thank you
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Jul 2023