Ratings based on 470 Verified Reviews

3.4 out of 5
76% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 17 Oct 2024
WE DROVE UP AND SAW A TRASHED VEHICLE THAT HAD BEEN THERE A WHILE WITH BROKEN WINDOWS AND FLAT TIRES SITTING IN THE PARKING LOT. DOORS DIDN'T CLOSE RIGHT, BUGS WERE EVERYWHERE. DO NOT STAY HERE!!!
Comment from Hotel Management
23 Oct 2024 by Xao RediResponse Specialist, Hotel Management
Hello Katrina,Thank you for sharing your kind remarks with us. The team at the Red Roof Inn Dalton was saddened to see your 1/5 rating. You shared some downsides, such as the issue with the doors and the listed pests. Please know that we work with a pest control company that regularly treats the property for pests, as is standard in the industry. In an effort to address your concerns in a timely manner, your feedback has been shared with the property and their management team.Once again, on behalf of Red Roof we would like to thank you for sharing your comments with us. Have a good day.Sincerely,XaoRed Roof ManagementRediResponse Specialist
1 out of 5
by A verified traveler from Chilhowie

Posted 24 Sep 2024
Nothing
Comment from Hotel Management
26 Sep 2024 by Jonathan RediResponse Specialist, Hotel Management
Hello Bryan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DALTON and I were saddened to see your 1/5 score following your stay. In the future, please consider making additional comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,JonathanRed Roof Management RediResponse Specialist
4 out of 5
by A verified traveler

Posted 12 Aug 2024
Good
Comment from Hotel Management
13 Aug 2024 by Dannielle Rediresponse Specialist, Hotel Management
Hello Brian, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DALTON and I appreciate your 4/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist
4 out of 5
by A verified traveler

Posted 2 Aug 2024
Comment from Hotel Management
28 Aug 2024 by Dannielle Rediresponse Specialist, Hotel Management
Hello Brian, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DALTON and I appreciate your 4/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist
1 out of 5
by A verified traveler

Posted 21 Jul 2024
do not stay here, a lot of people standing outside and it the room smells disgusting
Comment from Hotel Management
22 Jul 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Eric, It was good to see you participated in our guest survey after your recent stay at the RED ROOF INN DALTON. You pointed out the unpleasant smell in the room and other concerns dampened your experience and prompted a low scoring. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services and make our guest experiences better. Please note that we value you as our guest very much and appreciate your patronage. Thank you for sharing your concerns. All the best in your future travels.Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist
3 out of 5
by A verified traveler

Posted 18 Jul 2024
Strange people roaming around the lot
2 out of 5
by A verified traveler

Never again at Red Rolf Dalton

Posted 18 Jul 2024 on Hotels
Worst RedRoof ever stayed at. Not clean. Outdated mismatch furniture Walking to our room when noticed several dead insects in the other rooms window. Door jam room entrance hadn’t been cleaned for a long time. Tv no stations had clear pictures (tv needs to be replaced). Needed ice and no signs indicating where Ice machine were located. Call front desk to ask no answer from front desk We travel this route a lot and always stay at the Red Roof in Calhoun Ga but when I booked the reservation I entered Dalton’s instead of Calhoun. WE LOVE RED ROLF IN CALHOUN it’s well worth the extra 19 miles
Comment from Hotel Management
21 Jul 2024 by Oshane RediResponse Specialist , Hotel Management
Dear Linda, I appreciate you sharing your feedback following your stay at the RED ROOF INN DALTON. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the lack of cleanliness you described along with the other concerns mentioned. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Oshane Red Roof Management RediResponse Specialist
3 out of 5
by A verified traveler from Palm Bay

Posted 15 Jul 2024
Comment from Hotel Management
17 Jul 2024 by Toujana RediResponse Specialist, Hotel Management
Hello Mark, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Dalton and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,ToujanaRed Roof Management RediResponse Specialist
4 out of 5
by A verified traveler

Posted 30 Jun 2024
Not 5 star, but very good for the price perfect if you’re traveling with pets since they are free! Water was hot, rooms were clean, free breakfast was a nice touch.
Comment from Hotel Management
1 Jul 2024 by Oshane RediResponse Specialist , Hotel Management
Dear Penny, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN DALTON regarding the cleanliness and nice breakfast. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Oshane Red Roof ManagementRediResponse Specialist
2 out of 5
by A verified traveler from Saint Clair Shores

Posted 27 Jun 2024
Room was dirty and sheets were nasty
Comment from Hotel Management
28 Jun 2024 by Gabrielle RediResponse Specialist, Hotel Management
Dear Richard,Thank you for your review following your stay at Red Roof Inn Dalton. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the dirty room and nasty sheets hindered your stay.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist
Back to Hotel Details Showing Reviews 1 - 10 of 470 Next