Ratings based on 472 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
Good place for overnight stay
Comment from Hotel Management
8 Nov 2024 by Sharma RediResponse Specialist, Hotel Management
Thank you for taking the time to write about experience at the RED ROOF INN DALTON. Ralph, I am happy to hear that you found our hotel to be good for an overnight stay. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Ralph, and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price!Sincerely,SharmaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 17 Oct 2024
WE DROVE UP AND SAW A TRASHED VEHICLE THAT HAD BEEN THERE A WHILE WITH BROKEN WINDOWS AND FLAT TIRES SITTING IN THE PARKING LOT. DOORS DIDN'T CLOSE RIGHT, BUGS WERE EVERYWHERE. DO NOT STAY HERE!!!
Comment from Hotel Management
23 Oct 2024 by Xao RediResponse Specialist, Hotel Management
Hello Katrina,Thank you for sharing your kind remarks with us. The team at the Red Roof Inn Dalton was saddened to see your 1/5 rating. You shared some downsides, such as the issue with the doors and the listed pests. Please know that we work with a pest control company that regularly treats the property for pests, as is standard in the industry. In an effort to address your concerns in a timely manner, your feedback has been shared with the property and their management team.Once again, on behalf of Red Roof we would like to thank you for sharing your comments with us. Have a good day.Sincerely,XaoRed Roof ManagementRediResponse Specialist
by A verified traveler from Chilhowie
Posted 24 Sep 2024
Nothing
Comment from Hotel Management
26 Sep 2024 by Jonathan RediResponse Specialist, Hotel Management
Hello Bryan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DALTON and I were saddened to see your 1/5 score following your stay. In the future, please consider making additional comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,JonathanRed Roof Management RediResponse Specialist
by A verified traveler
Posted 12 Aug 2024
Good
Comment from Hotel Management
13 Aug 2024 by Dannielle Rediresponse Specialist, Hotel Management
Hello Brian, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DALTON and I appreciate your 4/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist
by A verified traveler
Posted 10 Aug 2024 on Hotels
Comment from Hotel Management
11 Aug 2024 by Toni-Ann RediResponse Specialist, Hotel Management
Hello Lynn,Thank you for choosing to stay at our RED ROOF INN DALTON. I appreciate your 6/10 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 2 Aug 2024
Comment from Hotel Management
28 Aug 2024 by Dannielle Rediresponse Specialist, Hotel Management
Hello Brian, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DALTON and I appreciate your 4/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist
by A verified traveler
Posted 21 Jul 2024
do not stay here, a lot of people standing outside and it the room smells disgusting
Comment from Hotel Management
22 Jul 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Eric, It was good to see you participated in our guest survey after your recent stay at the RED ROOF INN DALTON. You pointed out the unpleasant smell in the room and other concerns dampened your experience and prompted a low scoring. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services and make our guest experiences better. Please note that we value you as our guest very much and appreciate your patronage. Thank you for sharing your concerns. All the best in your future travels.Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist
by A verified traveler
Posted 18 Jul 2024
Strange people roaming around the lot
by A verified traveler
Never again at Red Rolf Dalton
Posted 18 Jul 2024 on HotelsWorst RedRoof ever stayed at. Not clean. Outdated mismatch furniture Walking to our room when noticed several dead insects in the other rooms window. Door jam room entrance hadn’t been cleaned for a long time. Tv no stations had clear pictures (tv needs to be replaced). Needed ice and no signs indicating where Ice
machine were located. Call front desk to ask no answer from front desk
We travel this route a lot and always stay at the Red Roof in Calhoun Ga but when I booked the reservation I entered Dalton’s instead of Calhoun. WE LOVE RED ROLF IN CALHOUN it’s well worth the extra 19 miles
Comment from Hotel Management
21 Jul 2024 by Oshane RediResponse Specialist , Hotel Management
Dear Linda, I appreciate you sharing your feedback following your stay at the RED ROOF INN DALTON. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the lack of cleanliness you described along with the other concerns mentioned. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Oshane Red Roof Management RediResponse Specialist
by A verified traveler from Palm Bay
Posted 15 Jul 2024
Comment from Hotel Management
17 Jul 2024 by Toujana RediResponse Specialist, Hotel Management
Hello Mark, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Dalton and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,ToujanaRed Roof Management RediResponse Specialist
