Ratings based on 67 Verified Reviews
2.0 Room cleanliness
2.4 Service & staff
2.4 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2023
by A verified traveler
Posted 5 Dec 2022 on Hotels
Comment from Hotel Management
22 Dec 2022 by Ava, Hotel Management
Hi, Denise! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Ava
by A verified traveler
When Hotels.com books you at a condemned motel
Posted 25 Nov 2022 on HotelsWell, there was no stay because when I arrived, there was absolutely no cars in the parking lot so I went to the office and the door was locked and there was a big sign on the door that said, condemned, not fit for human occupancy
Comment from Hotel Management
1 Dec 2022 by Ammy, Hotel Management
Apologies for the problems you had faced, Christine! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
by A verified traveler
Posted 19 Nov 2022
by A verified traveler
Posted 14 Oct 2022 on Hotels
The stay was horrible , first off they gave my reservations away , I had to wait for an hour for a room to get cleaned . Then the room was disgusting and nasty !!! Dirty and filthy & I was still charged
Comment from Hotel Management
7 Nov 2022 by Ammy, Hotel Management
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
by A verified traveler
Posted 13 Oct 2022
We booked 2 rooms at this hotel. Upon arrival we were told our rooms were unavailable and wed have to stay elsewhere.
Comment from Hotel Management
7 Nov 2022 by Ammy, Hotel Management
We are extremely sorry to know this, Phyllis! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah
by A verified traveler
Posted 10 Oct 2022 on Hotels
Comment from Hotel Management
4 Nov 2022 by Ammy, Hotel Management
Hi, Edmund! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim
by A verified traveler from Wilkes Barre
Posted 15 Sep 2022
In one word... horrible experience.
Comment from Hotel Management
26 Sep 2022 by Terry, Hotel Management
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Terry
by A verified traveler
Posted 14 Sep 2022 on Hotels
Comment from Hotel Management
26 Sep 2022 by Terry, Hotel Management
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Terry
by A verified traveler
Posted 11 Sep 2022
