Ratings based on 265 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
Pleasnt
by A verified traveler
Posted 26 Oct 2024
by A verified traveler
Posted 17 Oct 2024
Good experience
by A verified traveler
Posted 16 Aug 2024
Very clean, spacious and modern hotel. Only had a 1 night stay but was lovely. Staff was very friendly, breakfast was yummy.
Comment from Hotel Management
4 Oct 2024 by Nicole , Hotel Management
Dear Jason,thank you for your nice feedback.We hope to welcome you again in the future.Kind Regards,NicoleBrand Manager
by A verified traveler
Posted 12 Aug 2024 on Hotels
by A verified traveler
Excellent accommodation
Posted 27 Apr 2024 on Hotelshigh quality accommodation. excelent reception
Comment from Hotel Management
4 Jun 2024 by Nicole - Brand Manager, Hotel Management
Dear William,thank you for your feedback upon your recent stay.We hope to welcome you again in the future.Kind Regards,Nicole
by A verified traveler
Posted 22 Sep 2023
by A verified traveler
great
Posted 14 Dec 2022 on Hotelsnot bad clean room we had warm water but a bit cold over night in our room.
by A verified traveler
Posted 31 Mar 2021 on Hotels
by A verified traveler
Ok
Posted 21 Feb 2020 on HotelsWas ok, not the lost friendly reception staff. Misleading pool/ spa area as it is not suitable for kids
Comment from Hotel Management
7 Mar 2020 by Nicole - Client Relationship Department, Hotel Management
Dear Guest,
thank you for teh feedback about your recent stay at Spa Hotel Parigi 2. May I ask you who welcomed you at your arrival? Our staff is friendly & polite, so I would like to better understand what happened. I do apologise if you have been disappointed about it. We always take our guests' feedback into account to ameliorate our service, but we need to know what was wrong during the stay otherwise we are not able to ameliorate it. At the moment of the reservation, our guests receive a message in the Expedia inbox where it is written the spa access is not allowed to children under 16 years old. This is due to the high temperature in that area which could be dangerous for children. It is a safe measure for the safety of all our guests. In the spa area there no pool but a hydro & aero massage whirpool.
Your satisfaction is important to us and we would like to improve our service to ensure we offer a high quality experience for our guests in the future. I hope you will consider staying with us again in the future so that we can have another chance to provide you a great experience. Best regards.
