Ratings based on 978 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Carrollton
Posted 30 Jun 2024
1 of 2 Elevators kept going out, no anti slip in showers. Musty smell.
by A verified traveler
Posted 29 Jun 2024
The rooms are clean, functional, and a nice size. The staff professional and attentive. It feels abandoned. The lunch and dinner service are not available in the big restaurant. The interior design is dated and the exterior is in real need of repair. They will probably available rooms because so few want to stay there.
by A verified traveler
Posted 23 Jun 2024
I didn't like the elevator situation. They only had one in operation. Other than that it was a very pleasant and enjoyable stay.
by A verified traveler
Posted 8 Jun 2024
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 24 May 2024
Rooms out dated
by A verified traveler
Posted 21 May 2024
Terrible service!! Night manager was very racist and made our party (9 Hispanic families) feel uncomfortable at all times. He even admitted to us that he was racist. Called the cops on one of our Mom's for waiting in the lobby while the children ate fries (literally in front of the hotel restaurant). Cops he called also didn't even care to listen ..just took his side. Wanted to kick us out of our rooms. NEVER BOOK here if you are a minority.
by A verified traveler
Posted 21 May 2024
Very welcoming and clean hotel.
by A verified traveler
Posted 19 May 2024
Excellent
by A verified traveler
Posted 18 May 2024