Ratings based on 986 Verified Reviews
3.0 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
Ok.
by A verified traveler from San Mateo
Posted 29 Nov 2024
by A verified traveler
Posted 26 Nov 2024
by A verified traveler
Posted 26 Nov 2024
Muy buen servicio
by A verified traveler
Posted 20 Nov 2024
I was really not impressed.. holes in the walls and black mold in the bathroom..looks like things were held together with duct tape..the manager tried to double bill me and I won’t know if he did until my card statement comes in. Hope he didn’t bill me on my card..
Comment from Hotel Management
20 Nov 2024 by vj, Hotel Management
Thank you for your feedback. We apologize for the issues you encountered during your stay, including the condition of the room and the billing confusion. This is not the experience we aim to provide. Please contact us directly so we can resolve any concerns. We never overcharge guest so, don't worry about that.
by A verified traveler from Norman
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by vj, Hotel Management
Thank you so much for your wonderful feedback! We’re thrilled to hear you had a great stay and appreciate your kind words. We look forward to welcoming you back soon!
by A verified traveler
Posted 10 Nov 2024
The door card wouldn’t work, nothing at all to watch on the tv. I wouldn’t recommend this place. Had roaches as well.
Comment from Hotel Management
13 Nov 2024 by vj, Hotel Management
We apologize for the issues you experienced. Your feedback is important to us, and we'll address these concerns to improve our guests' experience.
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
7 Nov 2024 by vj, Hotel Management
Thank you so much for the 5-star rating! We’re thrilled to hear you had a great experience and appreciate you taking the time to share it. We look forward to welcoming you back soon!
by A verified traveler
Posted 5 Nov 2024
This place had roaches and the bed was hard
Comment from Hotel Management
5 Nov 2024 by vj, Hotel Management
We're sorry to hear about your experience and appreciate your feedback. We strive to provide a better service, and we'd love to understand more about what went wrong so we can improve. Please reach out to us directly—we’d like the opportunity to make things right.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by vj, Hotel Management
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us. Your satisfaction is our top priority, and we’re glad our services met your expectations. We look forward to welcoming you back soon.
