Ratings based on 989 Verified Reviews

3.9 out of 5
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Love this place
Comment from Hotel Management
23 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you so much for your kind words! We're thrilled to hear you love staying with us. We look forward to welcoming you back for another great experience!
4 out of 5
by A verified traveler from Altus

Posted 15 Nov 2024
Great place to stay and great pricing as well.
Comment from Hotel Management
17 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!
1 out of 5
by A verified traveler

Posted 14 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
3 out of 5
by A verified traveler from Argyle

Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
5 out of 5
by A verified traveler

Posted 9 Nov 2024
Customer service in front was very kind
Comment from Hotel Management
10 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your kind words! We're thrilled to hear our front desk team made a positive impression on you. Providing warm and helpful service is always our goal. We look forward to welcoming you back soon!
1 out of 5
by A verified traveler

Posted 9 Nov 2024
The waffle was the best part of my stay, until the syrup was so crystallized I needed to eat the waffle dry. Expedia your recommendations have been 0 for 2.
Comment from Hotel Management
10 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,I’m truly sorry to hear that your breakfast experience was less than enjoyable. We aim to provide fresh and satisfying options each morning, and I regret that the syrup didn’t meet expectations. Your feedback is invaluable, and we’ll ensure better attention to breakfast supplies so every guest has a great start to their day. Thank you for sharing this with us, and we hope to have the opportunity to make things right on a future visit.
2 out of 5
by A verified traveler

Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.
4 out of 5
by A verified traveler

Posted 8 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
2 out of 5
by A verified traveler

Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
5 out of 5
by A verified traveler

Posted 2 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.