4/10 Poor
Leo
Traveled with family
Jan 8, 2025
Disliked: Cleanliness, property conditions & facilities
Given wrong room first, moved to new room, nothing at all like photos of hotel rooms. Settled down to bed, suddenly super loud alarms sounding no information given to us. Alarms sounded for at least 20 mins, stepped outside my room, people running around, ask someone she said a few doors down the fire sprinklers went off room was flooding. Mind you my husband is handicap, no rooms on first floor, we were on 2nd floor, had my husband start to dress in case we needed to evacuate. Again no notification from office personnel on what to do. Finally after about 25 mins of the pearcing alarm, fire department showed up to turn off water and alarms, again no notification from the office. We finally went back to bed after a couple of hours. Terrible experience, no communication, all around terrible.
Leo
Stayed 1 night in Jan 2025