Ratings based on 534 Verified Reviews
2.6 Room cleanliness
3.0 Service & staff
2.6 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jul 2024
Comment from Hotel Management
9 Aug 2024 by Hotel Manager, Hotel Management
Dear Adrion,Thank you for giving us a perfect 5 out of 5 on Expedia! We're thrilled to hear that you had a wonderful experience with us. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 13 Jul 2024
Comment from Hotel Management
15 Jul 2024 by Hotel Manager, Hotel Management
Dear Adrion,Thank you for your excellent rating! We are delighted to hear that you had a perfect experience during your stay with us. Providing exceptional service and creating a memorable stay is our top priority. We appreciate your feedback and hope to have the pleasure of welcoming you back for another wonderful visit in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 17 Jun 2024
I couldn't find anything i liked about this place. Just because your prices are low don't mean you lose quality. The place smells like smoke soon as you walk in the front door. The staff was ok not too bubbly. The room didn't have a coffee maker, the room smelled like smoke as well. There was roaches in the shower curtain. Ice machine out off order. And they did not served breakfast as advertised.
Comment from Hotel Management
19 Jun 2024 by Hotel Manager, Hotel Management
Dear Troy,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We take your comments seriously and will address the issues you mentioned with our team immediately. We strive to provide a comfortable and enjoyable stay for all our guests, and we regret that we fell short of your expectations. We appreciate your feedback and will use it to improve our services. We hope to have the opportunity to make it up to you in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 16 Jun 2024 on Hotels
Comment from Hotel Management
19 Jun 2024 by Hotel Manager, Hotel Management
Dear Bidhut,Thank you for sharing your feedback with us. We are sorry to hear that your experience fell below your expectations. We would greatly appreciate it if you could provide us with specific details about the issues you encountered during your stay so that we can address them promptly. Your satisfaction is important to us, and we hope to have the opportunity to make it right in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 10 Jun 2024
Roaches in the hallways and bedrooms. Cracked walls and ceilings. Dirty and under staffed. Terrible
Comment from Hotel Management
10 Jun 2024 by Hotel Manager, Hotel Management
Dear Edith,Thank you for your review of our hotel. We sincerely apologize for the issues you encountered during your stay. We take cleanliness, maintenance, and staffing very seriously, and we will address your concerns immediately. We appreciate your feedback and will work diligently to improve our services. We hope you will consider giving us another chance in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
10 Jun 2024 by Hotel Manager, Hotel Management
Dear Dwight,Thank you for leaving a 5-star review of our hotel on Expedia! We're thrilled to hear that you had a fantastic experience during your stay. We strive to provide exceptional service and a memorable stay for all our guests. We appreciate your feedback and hope to welcome you back in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 31 May 2024
These rooms to need be completed, they had no electrical covers, holes in the walls, toilet tank cover was a piece of linoleum, shower head stuck out of the walls, IT WAS DISGUISTING
Comment from Hotel Management
10 Jun 2024 by Hotel Manager, Hotel Management
Dear Dorinda,Thank you for bringing these issues to our attention. We sincerely apologize for the condition of your room. We take cleanliness and maintenance seriously, and we will address these concerns immediately. Your feedback is valuable to us, and we appreciate your patience. We hope you will consider giving us another chance to provide you with a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 29 May 2024
Never again..
Comment from Hotel Management
10 Jun 2024 by Hotel Manager, Hotel Management
Dear David,We're sorry to hear that you had a disappointing experience during your stay. We would greatly appreciate more specific feedback regarding your concerns so that we can address them and improve our services. Your satisfaction is important to us, and we hope you will consider giving us another opportunity to make it right.Sincerely, Hotel Manager
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
17 Jun 2024 by Hotel Manager, Hotel Management
Dear Kneely,We are sorry to hear that your experience at our hotel did not meet your expectations. We would appreciate any additional feedback you can provide to help us understand the issues you encountered. Please contact our customer service department so that we can address your concerns. We value your feedback and hope to have another chance to provide you with a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 25 May 2024 on Hotels
Bugs.. outlets not secured into wall or were loose. If not for there because i was getting car repaired i would've left.
Comment from Hotel Management
27 May 2024 by Hotel Manager, Hotel Management
Dear Anthony,Thank you for sharing your feedback. We apologize for the issues you experienced during your stay. We take matters like bugs and loose outlets seriously and will address them immediately. We understand your frustration and regret that your stay did not meet your expectations. We appreciate your patience and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager
