Ratings based on 796 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
front desk very helpful
Comment from Hotel Management
4 Nov 2024 by Renaissance Dallas Addison, Hotel Management
Hello Hendri,Thank you for the kind Expedia rating. We are happy to know you enjoyed your stay and we look forward to serving you again.Many thanks,
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Renaissance Dallas Addison, Hotel Management
Dear Marilyn,Thank you for joining us at Renaissance Dallas Addison Hotel. It appears that you had a great stay! That is our intention with all our guests every time. We hope to serve you again in the near future.Kind regards,
by A verified traveler
Posted 13 Oct 2024
Na
Comment from Hotel Management
14 Oct 2024 by Renaissance Dallas Addison, Hotel Management
Hello Clayton,Thank you for being our guest recently at Renaissance Dallas Addison Hotel. We appreciate your patronage and we apologize for any of our shortcomings that prevented you from giving us a 5 out of 5. We hope to serve you again in the near future.Regards,
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Renaissance Addison, Hotel Management
Thank you for the great review and choosing to stay with us! We hope to see you again soon.
by A verified traveler
Posted 30 Sep 2024
Was disappointed , I thought I was reserving theRenaissance in Plano which was amazing. Addison..there was an odor in entire hotel. My room
Smelled like plumbing issues, drainage issues shower was making loud noises at night, no bellhop, rooms average, hallways and doors are not in good condition. My door kept getting stuck and would not close all the way .Tried the bar once and service was not good. Would not recommend try the one in Plano
Comment from Hotel Management
30 Sep 2024 by Renaissance Dallas Addison, Hotel Management
Hello Tasha,First off, thank you for giving us a try. We are sorry to know you experience was not top notch as that is always our goal. We hope to do a better job for you if you choose Renaissance Dallas Addison once again.Kind regards,
by A verified traveler
Posted 17 Sep 2024
The front desk staff was very friendly and professional it was close to a lot of food options as well!
Comment from Hotel Management
17 Sep 2024 by Renaissance Dallas Addison, Hotel Management
Hello Jaleesa,Thank you for being our guest at Renaissance Dallas Addison Hotel. We are happy to know you enjoyed your stay and our found out front desk staff both friendly and professional. We agree.....our location is fantastic for food options. We hope to serve you in the future. Regards,
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Renaissance Addison, Hotel Management
Thank you for the great review. We appreciate you choosing to stay with us! We hope to see you again very soon!
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Renaissance Dallas Addison, Hotel Management
Hello William,Thank you for the 5 our of 5 rating! That tells us you enjoyed your stay! We hope to serve you again the next time you are back in our area.Many thanks,
by A verified traveler
Posted 22 Aug 2024
Comment from Hotel Management
23 Aug 2024 by Renaissance Dallas Addison, Hotel Management
Hello Mario,Thank you for the kind rating! We are happy to know you enjoyed your stay and we look forward to the next opportunity to serve you.Many thanks......
by A verified traveler
Posted 19 Aug 2024
Very nice hotel
Comment from Hotel Management
19 Aug 2024 by Renaissance Dallas Addison, Hotel Management
Hello Suzan,Thank you for a rating of 5 our to 5. We are happy to know you enjoyed your stay and we look forward to serving you again.Best regards,
