Ratings based on 400 Verified Reviews
3.3 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Karan, Hotel Management
Thanks for your review.
by A verified traveler
Posted 18 Oct 2024
There are bugs in the rooms, stains on the sheets and walls. Suspicious people walking around. Smells like weed
Comment from Hotel Management
22 Oct 2024 by Karan, Hotel Management
We operate a very clean and professional establishment. We appreciate you taking the time to share your experience.
by A verified traveler
Posted 16 Oct 2024
Great value
Comment from Hotel Management
17 Oct 2024 by Karan, Hotel Management
thanks for reviews
by A verified traveler
Posted 16 Oct 2024
Dejan deposito todavia no me an renvolsado
Comment from Hotel Management
16 Oct 2024 by Karan, Hotel Management
El depósito se reembolsó a tu tarjeta una vez que realizaste el pago. Deberías ver el reembolso en 1 o 2 días, según el tiempo que tarde tu banco en procesarlo. Gracias por dejarnos una reseña.
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
6 Oct 2024 by Karan, Hotel Management
Thanks for the review
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Karan, Hotel Management
Thanks for the review
by A verified traveler
Posted 20 Sep 2024
hotels are humid, air conditioners are problematic, bathrooms are narrow,
Comment from Hotel Management
21 Sep 2024 by Karan, Hotel Management
Thank you for taking the time to leave us a review. After reading this review, I personally checked your room and found the ac unit in need of servicing. We have since replaced it with a new more efficient unit, and the humidity levels are under control. Thanks for letting us know. We hope to see you again in the future. Have a nice day.
by A verified traveler
Posted 29 Aug 2024
Comment from Hotel Management
2 Sep 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear George, We at the RED ROOF INN DALLAS - RICHARDSON are thrilled to have earned your scoring of 5/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 21 Aug 2024
Comment from Hotel Management
26 Aug 2024 by Toni-Ann RediResponse Specialist, Hotel Management
Hello Nuru,I sincerely apologize that your stay at our RED ROOF INN DALLAS - RICHARDSON didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 18 Aug 2024
Everything very clean and nice
Comment from Hotel Management
20 Aug 2024 by Carla RediResponse Specialist, Hotel Management
Dear Jeff, Thank you for taking the time to tell us about your experience at the Red Roof Inn Dallas - Richardson. I am glad to read that you were pleased with our hotel and it's cleanliness. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
