Ratings based on 847 Verified Reviews
3.0 Room cleanliness
3.4 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
Close to restaurants
Comment from Hotel Management
25 Oct 2024 by Brand Experience Team, Hotel Management
Hi Alicia, Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Natalie #Team6
by A verified traveler
Posted 23 Sep 2024
Roaches in the room. Urine smell in the stairs wells. Attendant was nice. Won't stay here though.
Comment from Hotel Management
24 Sep 2024 by Nancy Y., Hotel Management
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6
by A verified traveler
Posted 12 Sep 2024
Professional staff.
by A verified traveler
Posted 10 Sep 2024
The staff was very attentive.
by A verified traveler
Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
16 Aug 2024 by Brand Experience Team, Hotel Management
Hi Takisha, Thank you for the perfect rating! Natalie #Team6
by A verified traveler
Posted 1 Aug 2024 on Hotels
by A verified traveler
Posted 29 Jul 2024
Loud, not clean, room ac didn't work well, no ac in the building working
Comment from Hotel Management
5 Aug 2024 by Brand Experience Team, Hotel Management
Hi Hiral, Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you. Natalie #Team6
by A verified traveler
Posted 29 Jul 2024 on Hotels
by A verified traveler
Posted 27 Jul 2024
⭐
Comment from Hotel Management
5 Aug 2024 by Brand Experience Team, Hotel Management
Hi Wilber, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Natalie #Team6
by A verified traveler from SAN ANTONIO
Posted 23 Jul 2024
Dirty people nice low life people at hotel
Comment from Hotel Management
25 Jul 2024 by Brand Experience Team, Hotel Management
Hi Esteban,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
