Ratings based on 948 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Excellent
by A verified traveler from Round Rock
Posted 24 Nov 2024
Clean
by A verified traveler
Posted 24 Nov 2024
Refrigerator did not work and the room stunk.
by A verified traveler
Posted 23 Nov 2024
Construction while I was there
by A verified traveler
Posted 23 Nov 2024
Loved it. It was dark inside the halls but it gave it a quiet vibe. Room was nice and clean.
Comment from Hotel Management
23 Nov 2024 by GM, Hotel Management
Dear Cheyanne,Thank you for taking the time to leave such a glowing review of your recent stay at La Quinta Inn & Suites by Wyndham Dallas - Addison Galleria. We are thrilled to hear that you enjoyed the quiet ambiance of our halls and found your room to your satisfaction. Our team takes great pride in maintaining our facilities with the utmost care and attention to ensure our guests feel comfortable and relaxed during their stay.We appreciate your positive feedback and are delighted to know you loved your experience with us. It is reviews like yours that inspire us to consistently deliver exceptional service and we look forward to welcoming you back in the near future. Thank you once again for your kind words and for choosing La Quinta Inn & Suites by Wyndham Dallas - Addison Galleria for your stay.Warm Regards,Guest Relation ManagerLa Quinta Inn & Suites by Wyndham Dallas - Addison Galleria
by A verified traveler
Posted 21 Nov 2024
Nothing
Comment from Hotel Management
22 Nov 2024 by GM, Hotel Management
Dear Margarita,Thank you for taking the time to share your feedback with us. We sincerely apologize if your experience at La Quinta Inn & Suites by Wyndham Dallas - Addison Galleria did not meet your expectations. We strive to provide our guests with the highest standards of service and comfort, and it's disheartening to know we fell short during your stay.We take all reviews seriously and have taken note of your rating. We would deeply appreciate it if you could provide us with more details regarding your stay. Your insights will help us identify areas where we can improve and ensure a more enjoyable experience for you and all our future guests. We hope to have another opportunity to serve you better in the future.Warm Regards,Guest Relation ManagerLa Quinta Inn & Suites by Wyndham Dallas - Addison Galleria
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by GM, Hotel Management
Dear Martha,Thank you for taking the time to rate your stay at La Quinta Inn & Suites by Wyndham Dallas - Addison Galleria. We appreciate your feedback, and we're sorry to see that we didn't earn a perfect score from you. We continuously strive to provide excellent service and a comfortable stay for all our guests, and your rating helps us understand where there might be room for improvement.We would be grateful if you could share more details about your experience with us. Your insights will help us make necessary adjustments to enhance our guest experience. We hope to have the opportunity to welcome you back and provide you with a five-star experience on your next stay with us.Warm Regards,Guest Relation ManagerLa Quinta Inn & Suites by Wyndham Dallas - Addison Galleria
by A verified traveler
Posted 20 Nov 2024
Excellent customer service !!!
Comment from Hotel Management
21 Nov 2024 by GM, Hotel Management
Dear Hector,We are thrilled to read your review and see that you had an excellent experience with us at La Quinta Inn & Suites by Wyndham Dallas - Addison Galleria! Providing exceptional customer service is always our goal, and we're delighted to know that we hit the mark during your stay. Your kind words are a testament to the dedication and hard work our team puts in every day.Thank you for taking the time to share your positive experience. We appreciate your five-star rating and look forward to welcoming you back in the future. Whether it's for business or leisure, we hope to continue exceeding your expectations and making your stay not just good, but memorable. Warm Regards,Guest Relation ManagerLa Quinta Inn & Suites by Wyndham Dallas - Addison Galleria
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by GM, Hotel Management
Dear Yasoda Vardhani,Thank you for taking the time to rate your stay at La Quinta Inn & Suites by Wyndham Dallas - Addison Galleria. We are delighted to see your 4-star rating, which shows us that you had an enjoyable stay. Our team is dedicated to providing a comfortable and pleasant experience for all our guests, and we are glad that we were able to meet your expectations.We would love to hear more about your stay and any suggestions you might have that could help us make your next visit a 5-star experience. Your feedback is invaluable to us as we strive to improve with each and every stay. We look forward to welcoming you back to our hotel in the near future.Warm Regards,Guest Relation ManagerLa Quinta Inn & Suites by Wyndham Dallas - Addison Galleria
by A verified traveler
Posted 18 Nov 2024
No hot water in our room got moved to 2 small uncomfortable beds and smell of weed in the hallways
Comment from Hotel Management
18 Nov 2024 by GM, Hotel Management
Dear Kaylor,We sincerely appreciate you taking the time to share your recent experience with us. Your feedback is extremely valuable as it helps us understand where we need to focus our improvements. We apologize for the inconvenience you experienced with the hot water and room change. Our goal is to provide comfortable accommodations for all our guests, and we're sorry that we fell short during your stay.Regarding your comment about the unusual smell in the hallways, we take such matters seriously as we strive to ensure a safe and comfortable environment for all our guests. We have alerted our housekeeping and security teams to address this issue promptly. We genuinely hope that you will give us another opportunity to serve you better and regain your trust in the quality and comfort that La Quinta Inn & Suites by Wyndham Dallas - Addison Galleria is known for.Warm Regards,General ManagerLa Quinta Inn & Suites by Wyndham Dallas - Addison Galleria
