Ratings based on 131 Verified Reviews
3.9 Room cleanliness
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 18 Nov 2024
Very Nice
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Kasa Arlington Dallas, Hotel Management
Hi Miguel, we appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us! Best Regards, Team Kasa
by A verified traveler from Houston
Posted 8 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Kasa Arlington Dallas, Hotel Management
Hi Christopher, your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us. Sincerely, Team Kasa
by A verified traveler
Posted 26 Oct 2024
slightly lengthy intake process, overall, WILL stay again when revisiting
by A verified traveler
Posted 2 Oct 2024
The property was clean for the most part but needs some minor maintenance upkeep. Location was great! Lots of college students in the building, so it’s not always super quiet. The building itself needs maintenance, tidying up. Especially pool area, pool chairs are old and grungy. Overall it was a good stay and would stay again.
by A verified traveler
Posted 23 Sep 2024
Very nice. The only television is located in living room. Each bedroom should have a television suggest a Roku TV. Received an email about noise not sure why we received this email. Our age group is 50 we got up early cook breakfast and was talking in normal voice. The location is quiet and that’s what we loved.
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
15 Sep 2024 by Kasa Arlington Dallas, Hotel Management
Hi Danny, thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon! Best Regards, Team Kasa
by A verified traveler
Posted 9 Sep 2024
Excellent property
Everything in good condition
All the attractions and stadiums half mileage
by A verified traveler
Posted 6 Sep 2024
Unfortunately, I hated staying here because the building management is rude and invasive. Apparently Kasa is owned by a different company, but because it’s in this building my experience with the building extends into my stay.
Comment from Hotel Management
11 Sep 2024 by Kasa Arlington Dallas, Hotel Management
Hi Jacque, We truly regret hearing that your stay was impacted by interactions with the building management. While Kasa operates independently from the building's management team, we understand that any negative experiences within the property can affect your overall stay. Our goal is to always provide a comfortable and enjoyable experience for our guests, and we apologize that we didn’t meet that standard for you this time. We value your feedback and will share your concerns with the appropriate parties to help ensure a better experience for future guests. Thank you for sharing your thoughts, and we hope to have the opportunity to welcome you back under better circumstances. Sincerely, Team Kasa
