Ratings based on 967 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
We enjoyed staying here. Quite comfortable and great location.
Comment from Hotel Management
23 Nov 2024 by Front Office Manager., Hotel Management
Dear Caroline,Thank you so much for your kind feedback! We're thrilled to hear you found your stay comfortable and enjoyed the location. It was a pleasure hosting you, and we hope to welcome you back again soon!
by A verified traveler
Posted 16 Nov 2024
Convenient location
Disappointed by breakfast
Very slow and poor quality service
Plus not clear what was included or not …and you found out the last moment
Comment from Hotel Management
23 Nov 2024 by Front Office Manager., Hotel Management
Dear Marco,Thank you for taking the time to share your feedback. While we’re glad to hear you found our location convenient, we sincerely apologize for the disappointment you experienced with breakfast, the quality of service, and the clarity of our offerings.We strive to provide a seamless and enjoyable experience for our guests, and it’s clear we fell short during your stay. Your concerns about the service speed, quality, and communication regarding what was included have been noted, and we are taking immediate steps to address these areas with our team.Your feedback is invaluable as it helps us identify where we can improve. We hope you’ll give us another opportunity in the future to provide the level of service you expect and deserve.If you’d like to discuss your experience further, please don’t hesitate to reach out to us directly at [contact information].Warm regards,.Lazarus NyahananaFront Office Manager
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Hotel Staff., Hotel Management
Thank you for staying with us. Looking forward to seeing you again soon.
by A verified traveler from Chandler
Posted 7 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Front Office Manager., Hotel Management
Cheyenne,Thanks for staying with us and for giving us a high rating. We look forward to seeing you again soon.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Front Office Manager., Hotel Management
LauraThank you for staying with recently. We thank you for giving us a high rating. See you again soon
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
2 Nov 2024 by Hotel Staff, Hotel Management
CourtneyThank You for staying with us and for giving us a high rating, We look forward to seeing you again soon.
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Hotel Staff, Hotel Management
Danielle,Thank you for staying with us and for giving us a high rating. We look forward to seeing you again soon.
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Hotel Staff, Hotel Management
Fatima,Thank you for staying with us and for giving us a high rating. We look forward to seeing you again soon.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Hotel Staff, Hotel Management
Michael,Thank you for staying with us and for giving us a high rating. We look forward to seeing you again soon. Take care,
by A verified traveler from Longview
Posted 23 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Hotel Staff, Hotel Management
Thank for you recent stay with us and for giving us a high rating. We look forward to seeing you again soon.
