Ratings based on 972 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2025
Everything was great!
by A verified traveler
Posted 16 Jan 2025
Great customer Setvice
Comment from Hotel Management
16 Jan 2025 by Customer Service, Hotel Management
Michael, thank you for staying with us at Holiday Inn Express & Suites DFW Airport - Grapevine. It's wonderful to hear you had a great experience with our team members. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 6 Jan 2025
n/a
Comment from Hotel Management
8 Jan 2025 by Customer Service, Hotel Management
TRINA, thank you for staying with us at Holiday Inn Express & Suites DFW Airport - Grapevine. We hope you had a wonderful experience and would be thrilled to welcome you back in the future.
by A verified traveler
Posted 6 Jan 2025
Comment from Hotel Management
7 Jan 2025 by Customer Service, Hotel Management
Michele, thank you for staying with us at Holiday Inn Express & Suites DFW Airport - Grapevine. We're delighted you enjoyed your experience. We hope to welcome you back soon!
by A verified traveler
Posted 3 Jan 2025
Nice place
Comment from Hotel Management
5 Jan 2025 by Customer Service, Hotel Management
Thank you for the 5 out of 5 rating, Steve!We're thrilled to see how much you enjoyed staying at Holiday Inn Express & Suites DFW Airport - Grapevine, an IHG Hotel. We look forward to hosting you again in the near future! Thank you again for sharing.
by A verified traveler
Posted 2 Jan 2025
Everyone was very nice
Comment from Hotel Management
4 Jan 2025 by Customer Service, Hotel Management
Patrick, it’s wonderful to hear you had a great experience with the team at Holiday Inn Express & Suites DFW Airport - Grapevine. We hope to welcome you back soon!
by A verified traveler
Posted 1 Jan 2025
Good place to stay
Comment from Hotel Management
1 Jan 2025 by Customer Service, Hotel Management
Luis, thank you for staying with us at Holiday Inn Express & Suites DFW Airport - Grapevine. We are thrilled you enjoyed your stay. We hope to welcome you back soon!
by A verified traveler
Posted 31 Dec 2024
Hot breakfast was good and had a great variety of options to choose from.
Comment from Hotel Management
1 Jan 2025 by Customer Service, Hotel Management
Kerri, it’s wonderful to hear you enjoyed the hot breakfast with its wide selection at Holiday Inn Express & Suites DFW Airport - Grapevine. We're looking forward to welcoming you back!
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
31 Dec 2024 by Customer Service, Hotel Management
David, your feedback is invaluable to us. Please feel free to contact us directly with any specific concerns or details regarding your experience, as we strive to continually improve and provide excellent service.
by A verified traveler
Posted 29 Dec 2024
Hotel felt safe but the rooms feel in need of renovation. For an overnight stay or maybe 2-3 days I guess it could work. We just stayed one night to catch a flight next day and it worked fine. Free airport transportation is really convenient.
Comment from Hotel Management
31 Dec 2024 by Customer Service, Hotel Management
Miguel, thank you for sharing your thoughts. It's great to hear that the airport transportation was convenient for your needs. The feedback regarding the rooms is important to us, and we're always striving to provide comfortable stays for our guests. We hope to have the opportunity to welcome you back in the future.
