Ratings based on 969 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Dec 2024
The breakfast should be free
Comment from Hotel Management
14 Dec 2024 by Customer Service, Hotel Management
Carmelo, thank you for staying with us at Hilton Richardson Dallas. We're glad you had a positive stay. Your input on breakfast has been noted, and we appreciate your feedback. Looking forward to welcoming you back!
by A verified traveler
Posted 11 Dec 2024
Its good
Comment from Hotel Management
12 Dec 2024 by Customer Service, Hotel Management
Brian, thank you for staying with us at Hilton Richardson Dallas. We’re thrilled to hear you had a good experience. Looking forward to welcoming you back!
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Customer Service, Hotel Management
Cryston, thank you for choosing Hilton Richardson Dallas. We hope to welcome you back again soon!
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Customer Service, Hotel Management
Sharon, thank you for choosing Hilton Richardson Dallas. We appreciate your feedback and are pleased to know you had a positive experience. We hope to welcome you back soon!
by A verified traveler
Posted 6 Dec 2024
Nice and quiet hotel.
Comment from Hotel Management
8 Dec 2024 by Customer Service, Hotel Management
Cathy, it’s wonderful to hear you had a great time at Hilton Richardson Dallas. We're glad you appreciated the peaceful atmosphere. Thank you for choosing to stay with us.
by A verified traveler
Posted 6 Dec 2024
Everything was great
Comment from Hotel Management
8 Dec 2024 by Customer Service, Hotel Management
Brittney, we are thrilled you enjoyed your stay at Hilton Richardson Dallas. We hope to welcome you back soon for another wonderful visit.
by A verified traveler
Posted 5 Dec 2024
Only place we stay. Ease from parking to check in
Comment from Hotel Management
6 Dec 2024 by Customer Service, Hotel Management
Muneer, it’s wonderful to hear that Hilton Richardson Dallas is your preferred choice for accommodation! The hotel team is delighted to know that you find the parking and check-in process convenient. We're looking forward to your next visit!
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Customer Service, Hotel Management
Kayla, thank you for staying with us at Hilton Richardson Dallas. We greatly appreciate your feedback and hope to welcome you back soon.
by A verified traveler
Posted 3 Dec 2024
I didn’t like the paying for parking
Comment from Hotel Management
4 Dec 2024 by Customer Service, Hotel Management
Amber, we’re delighted you loved your experience at Hilton Richardson Dallas. Your feedback about the parking has been noted. We hope to welcome you back soon!
by A verified traveler
Posted 2 Dec 2024
For the given price, this was not so great of a deal. The room was spacious. The couch and the carpet could have been cleaner. Our 4th floor room was too noisy because of the rooftop exhaust fans running 24x7. Add to that the noise from the highway and from the air conditioner. The front-desk staff was decent and not as friendly and welcoming as staff in some of the other hotels I have been to.
Comment from Hotel Management
4 Dec 2024 by Customer Service, Hotel Management
Jeetesh, thank you for sharing your feedback. It’s important to us that our guests have a comfortable experience, and we will ensure that our team addresses the concerns you raised. We're glad you found the room spacious and appreciate your remarks about the front-desk team. Your comments will guide us in making necessary improvements.
