Ratings based on 899 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jan 2025
Almost no hot water and it took 10 minutes for it to get warm.I know this is Dallas and you were short a part. But you shouldnt be. The shower stall had brown mold to boot. Biscuits on Sat AM were gummy. No non-dairy creamer on Sunday.
by A verified traveler
Posted 20 Jan 2025
We were there 3 days and not once was our room cleaned, we had to get our own towels.
by A verified traveler
Posted 20 Jan 2025
House keeping only came to our room twice in a span of 7 night stay. One of which they only put towels in the room but didn’t bother to make the beds or anything.
The walls were visibly dirty, vents have obviously not been cleaned in a while. The couch had questionably large stains on it. And hardware finishings like door hook in bathroom and the finishing cover for the fire sprinkler were all missing.
by A verified traveler
Posted 13 Jan 2025
by A verified traveler
Posted 11 Jan 2025
Nice and very convinient
by A verified traveler
Posted 7 Jan 2025
Staff didn’t service the room at all while there. Did not have hot water. Room and hallways were so cold.
by A verified traveler
Posted 3 Jan 2025
by A verified traveler
Posted 2 Jan 2025
by A verified traveler
Posted 28 Dec 2024
by A verified traveler
Posted 28 Dec 2024
Great Hotel and staff. Limited shopping, dining and entertainment in walking distance
