Ratings based on 724 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by General Manager, Hotel Management
Dear Phuongthao, We appreciate you taking the time to leave your kind rating for Dallas/Plano Marriott at Legacy Town Center. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations. We hope to see you again soon! Warmest Regards, Mary Lavelle, General Manager
by A verified traveler
Posted 9 Nov 2024
Great staff, lovely hotel
Comment from Hotel Management
10 Nov 2024 by General Manager, Hotel Management
Dear Christene, Thank you for the great review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed our beautiful property and the excellent service provided by our staff. It was a pleasure having you, and we look forward to welcoming you back to our area.Warmest Regards,Mary LavelleGeneral Manager
by A verified traveler
Posted 3 Nov 2024
The check in area manager was really helpful
Comment from Hotel Management
4 Nov 2024 by General Manager, Hotel Management
Dear Ali, Thank you for this outstanding review and for selecting Dallas/Plano Marriott at Legacy Town Center for your time in the city. It is always wonderful to know how much our guests enjoy our efforts. We are very fortunate to have such thoughtful and exceptional team members; we'll be sure to share your kind words with our front desk team. It was a pleasure hosting you, and we hope to see you again soon.Warmest Regards,Mary LavelleGeneral Manager
by A verified traveler
Posted 23 Oct 2024
Clean, modern, spacious room. Restaurants were delicious for all meals. Staff was helpful and delightful.
Comment from Hotel Management
23 Oct 2024 by General Manager, Hotel Management
Dear Cara, Thank you for your outstanding review. We are glad that we could exceed all of your expectations and that you loved our fresh accommodations, friendly staff, and tasty food offerings at our outlets. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Dallas/Plano Marriott at Legacy Town Center.Warmest Regards,Mary LavelleGeneral Manager
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
15 Oct 2024 by General Manager, Hotel Management
Dear Sarah, All of us at Dallas/Plano Marriott at Legacy Town Center appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon.Warmest Regards,Mary LavelleGeneral Manager
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
10 Oct 2024 by General Manager, Hotel Management
Dear Nasir, Thanks for the outstanding rating! We are delighted your time at Dallas/Plano Marriott at Legacy Town Center was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you. Warmest Regards, Mary Lavelle, General Manager
by A verified traveler
Posted 23 Sep 2024
Quiet and close to great restaurants and shopping. Very friendly staff.
Comment from Hotel Management
24 Sep 2024 by General Manager, Hotel Management
Dear Sharon, We are thrilled to know you were pleased with our ideal location, relaxing atmosphere, and friendly associates. We appreciate you choosing Dallas/Plano Marriott at Legacy Town Center, and we look forward to welcoming you back soon. Warmest Regards,Mary LavelleGeneral Manager
by A verified traveler
Posted 7 Sep 2024
Great location, central to shops, restaurants, and other entertainment venues.
Comment from Hotel Management
8 Sep 2024 by General Manager, Hotel Management
Dear Bobby, We are delighted to know you enjoyed your stay with us and that you were especially pleased with our ideal location. We appreciate you choosing Dallas/Plano Marriott at Legacy Town Center, and we look forward to welcoming you back soon. Warmest Regards,Mary Lavelle,General Manager
by A verified traveler
Posted 6 Sep 2024
It is cool and easy access. We stayed on 4th floor and it smell very bad on hall.
Comment from Hotel Management
8 Sep 2024 by General Manager, Hotel Management
Dear Sina, We strive to provide a comfortable and pleasant environment for all our guests, and your comfort is of great importance to us. We regularly review our cleaning and maintenance practices to ensure our standards are upheld throughout the hotel. Feedback like yours is instrumental in this process, offering us insight into specific areas. We appreciate your feedback, and we hope you will give us another chance to host you again. Warmest Regards,Mary Lavelle,General Manager
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
3 Sep 2024 by General Manager, Hotel Management
Dear Nihar, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the seamless stay you should receive every time you are our guest.Warmest Regards,Mary Lavelle,General Manager
