Ratings based on 953 Verified Reviews
3.2 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Even thou it's a crown plaza the main entrance was nice but the rooms hallways where very dirty and run down let's not even talk about the black mold in the ice machines.
by A verified traveler
Posted 19 Nov 2024
Nice staff, amenities, and room. Not in the most entertaining area of Dallas.
by A verified traveler
Posted 17 Nov 2024
Temperature inside the lobby and room was to hot. And the elevator didn’t work properly
by A verified traveler
Posted 16 Nov 2024
I will not stay here again.
by A verified traveler from Reseda
Posted 13 Nov 2024
Nice rooms
by A verified traveler
Posted 2 Nov 2024
Where to start? Bathroom is so small it is claustrophobic. No fan in the bathroom
so steam engulfs the room when showering. The mold on the ceiling tells the story! Bed is hard, pillows too high. Coffee machine didn’t work. Even though we were on the 18th floor, the outside sounds were like we were on the ground floor. Boys and their toys were screeching around the streets way into the early morning hours. Not a great stay!
by A verified traveler
Posted 1 Nov 2024
Pretty worn out. Everything from creaky worn elevators, falling AC systems to dirty hallways. Rooms were ok but with the AC issues and ugly entrances it was not great.
by A verified traveler
Posted 28 Oct 2024
Location was perfect. Water at the pool was cold. Parking garad felt spooky at times. My stay was ok, nothing fancy.
by A verified traveler
Posted 28 Oct 2024
by A verified traveler
Posted 26 Oct 2024