Ratings based on 746 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
n/a
Comment from Hotel Management
11 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive review and for rating us 4 out of 5! We are glad you had a pleasant stay with us. We truly appreciate your feedback and look forward to welcoming you again in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 10 Nov 2024
The fridge in our room was not clean & the floors in the hallways were not vacuumed well. There was trash in the elevator and the trash can in our room had stuff in it when we checked in not to mention there was stuff behind it on the floor besides the fridge. The pictures were all crooked and the bathroom tub area and chalking around it needed a good scrub as it looked like mold was starting to grow. The floors in our room could have definitely used a good sweep as well.
Comment from Hotel Management
10 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your detailed feedback and for rating us 4 out of 5. We're glad you enjoyed some aspects of your stay, but we apologize for the cleanliness issues you encountered. Ensuring a spotless environment is a top priority, and we’ll be addressing these specific concerns with our housekeeping team. Your comments help us improve, and we hope to provide a more comfortable and polished experience on your next visit.Sincerely, Hotel Manager
by A verified traveler
Posted 7 Nov 2024
Safe and cozy place.
Comment from Hotel Management
8 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that you felt safe and cozy during your stay. It’s always our goal to provide a comfortable and secure environment for our guests. We look forward to hosting you again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 7 Nov 2024
SPACIOUS AND CLEAN
Comment from Hotel Management
7 Nov 2024 by Hotel Manager, Hotel Management
Dear Marcela,Thank you for your wonderful 5/5 rating! We’re delighted to hear that you found your room spacious and clean. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for the excellent 5/5 rating! We're so pleased to know you enjoyed your stay with us. Your satisfaction is important to us, and we look forward to welcoming you back for another great experience.Sincerely, Hotel Manager
by A verified traveler
Posted 5 Nov 2024
Would not stay again. Place reeked once you walked in.
Comment from Hotel Management
5 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback regarding your recent stay. We're sorry to hear that you found the odor upon entering the hotel to be unpleasant. We strive to maintain a clean and inviting atmosphere for all our guests, and we appreciate your input as it helps us improve. We hope you might reconsider staying with us in the future, as we continually work to enhance our facilities and services.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive review! We appreciate your feedback and are glad to hear you had a pleasant experience during your stay. If there are any specific aspects that stood out to you or areas where you think we can improve, please feel free to share. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for taking the time to share your thoughts with us and for rating your stay 3 out of 5. We appreciate your feedback, as it helps us improve our services.While we're glad you found some aspects of your stay satisfactory, we would like to know more about what could have enhanced your experience. Please feel free to share any specific concerns you may have had during your stay, as we strive to provide a better experience for our guests in the future.We hope to have the opportunity to serve you again.Sincerely, Hotel Manager
by A verified traveler from Tampa
Posted 3 Nov 2024
Very quick check in, the room was nice and clean. Desk chair wasn't that great. The bed was very comfortable. I would definitely stay again.
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive review and for rating us 4 out of 5! We’re glad to hear that you experienced a quick check-in and found your room to be nice and clean. It’s wonderful to know that you found the bed comfortable.We appreciate your feedback about the desk chair and will take it into consideration for future improvements. We look forward to welcoming you back for another stay!Sincerely, Hotel Manager
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
2 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for taking the time to provide your feedback regarding your recent stay. We appreciate your input, as it is essential for us to know how we can enhance our services. We strive to offer a comfortable experience, and we're glad that certain aspects of your visit met your expectations. However, we recognize there may have been areas that did not fully satisfy you.If you have specific concerns or suggestions, please feel free to share them with us. We hope to have the opportunity to improve your experience during your next visit.Sincerely, Hotel Manager
