Ratings based on 988 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for the fantastic 5-star rating! We're delighted you had such a great experience and look forward to welcoming you back soon!Sincerely, Curt Cleaver General Manager
by A verified traveler
Posted 1 Dec 2024
Somewhat of a musty smell
In room. Maybe they used a dirty mop in kitchen and restroom to cause that smell. But other than that everything was up to my standards. Kids loved the pool!
Comment from Hotel Management
2 Dec 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review! We're glad to hear that you and your kids enjoyed the pool and that overall, your stay met your expectations. We sincerely apologize for the musty smell in your room and will address this with our housekeeping team to ensure it doesn't recur. We hope to welcome you back soon!Sincerely, Curt Cleaver General Manager
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your 4-star review. We're glad to hear that you found the staff helpful, the atmosphere quiet, and enjoyed the breakfast. We appreciate your feedback and hope to welcome you back for an even better experience next time!Sincerely, Curt Cleaver General Manager
by A verified traveler
Posted 24 Nov 2024
Service cleaning was only once a week
Comment from Hotel Management
25 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review. We appreciate your feedback about the cleaning service. We apologize for the once-a-week cleaning schedule, and we'll take your comments into consideration as we strive to improve. We hope to welcome you back and provide an even better experience next time!Sincerely, Curt Cleaver General Manager
by A verified traveler
Posted 20 Nov 2024
We had issues with noise and the front desk dealt with it right away!
Comment from Hotel Management
20 Nov 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for your feedback! We're glad to hear that our front desk staff responded promptly to the noise issues you experienced. Your comfort is our priority, and we appreciate you bringing this to our attention. We hope to welcome you back for a quieter stay soon!Sincerely, Curt Cleaver General Manager
by A verified traveler
Posted 18 Nov 2024
Another bad thing is they don’t have no breakfast
Comment from Hotel Management
19 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback. We are sorry to hear that you were disappointed with the lack of breakfast during your stay. We understand the importance of a good start to the day and will take your comments into consideration as we strive to improve our services. We hope to welcome you again in the future.Sincerely, Hotel Manager
by A verified traveler from Houston
Posted 7 Nov 2024
Nice clean and convenient
Comment from Hotel Management
8 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you, Kimberly! We’re thrilled to hear you had a great stay and found the hotel clean and convenient. We appreciate your 5-star review and look forward to welcoming you back in the future!Sincerely, Curt Cleaver General Manager
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback! We're thrilled to hear you enjoyed your stay with us and appreciate the 4 out of 5 rating. Your insights are invaluable as we strive to enhance our guest experience. We hope to welcome you back soon for an even better visit!Sincerely, Curt Cleaver General Manager
by A verified traveler
Posted 26 Oct 2024
Clean and quiet
Comment from Hotel Management
28 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your excellent rating! We're delighted you found the property clean and quiet—key aspects we strive to deliver for a restful stay. We hope to welcome you back soon for another comfortable visit.Sincerely, Curt Cleaver General Manager
by A verified traveler from Alice
Posted 18 Oct 2024
Indoor pool was nice. Staff was friendly. Facility was clean.
Comment from Hotel Management
19 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your fantastic review! We're thrilled to hear you enjoyed the indoor pool, found our staff friendly, and appreciated the cleanliness of our facility. We look forward to welcoming you back for another great stay soon!Sincerely, Curt Cleaver General Manager
