Ratings based on 995 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
Very clean
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello April,We are pleased to hear that you found our hotel very clean. Your feedback is appreciated as we strive to maintain high standards for all our guests. Thank you for sharing your experience with us!
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Anthony,We appreciate you choosing our hotel for your stay! If you have any feedback you'd like to share with us, please don't hesitate to reach out. We value your input and strive to provide the best experience for all our guests.
by A verified traveler
Posted 23 Oct 2024
Breakfast was mediocre. Pool was clean. Hotel was nice & clean. Loved the tub with jets
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello LaKeshia,We appreciate your feedback on our clean facilities and pool. We are glad you enjoyed the jetted tub during your stay. Your comments on breakfast help us to improve our guests' experience. Thank you for choosing us, and we hope to welcome you back in the future.
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Elisa,We appreciate you staying with us and regret to hear that your experience did not meet expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and hope to have the opportunity to welcome you back in the future for an improved experience.
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Raechel,We value your opinion and would like to address any concerns you may have had during your stay. Please feel free to reach out to us with any feedback so we can ensure a better experience next time.
by A verified traveler from Watauga
Posted 12 Oct 2024
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Selena,We appreciate you choosing our hotel for your stay and hope you had an enjoyable experience. If you have any feedback on how we can improve, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.
by A verified traveler
Posted 28 Sep 2024
Staff was extremely polite and accommodating.
I would stay here again.
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Opal,We are delighted to hear that you appreciated the friendliness and helpfulness of our staff. We look forward to welcoming you back for another enjoyable stay in the future.
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Katie,We appreciate you choosing to stay with us and hope you had a pleasant experience overall. Please feel free to contact us if there is anything we can do to improve for your next visit.
by A verified traveler
Posted 13 Sep 2024
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Robyn,We are delighted to hear that you had a wonderful experience during your stay with us! It is our pleasure to provide exceptional service to all our guests. We hope to welcome you back soon for another fantastic stay.
by A verified traveler
Posted 19 Aug 2024 on Hotels
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Xairea,We regret to hear that your stay did not meet your expectations. Please feel free to reach out to us directly to address any specific concerns you may have had. We value all guest feedback to continually improve our services.