Ratings based on 986 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
My husband and I spent 3 nights at the Baymont in Dallas. We knew we weren’t going to spend much time at the hotel, as we had a long list of things we wanted to do while in Dallas. With that being said, I didn’t want to pay a lot for a room. The hotel itself is older. It has an older, musty smell to it. Nothing unbearable, but something you get used to after a while. The room was pretty roomy for the two of us. We opted for a king suite which had a sofa with a bed and a king bed. The king bed was comfortable which I was skeptical about after reading some reviews. We slept really well in the bed! The sofa bed was horrible! The mattress was thin and worn. The sofa cushions were worn as well, so my assumption is that the sofa was just old. The shower head was awesome! Great pressure and even had a massaging setting. Breakfast was simple with waffles, cereal, toast, scrambled eggs, and sausage. Of course coffee and juice were available too. Overall the breakfast was not too bad for a free continental breakfast! The staff was nice and customer service at the front desk was great! The area is a little run down with ladies walking around in questionable attire who looked more like they were working the area. The saying “you get what you pay for” is very true for our stay. It wasn’t horrible and we didn’t break our bank to sleep for three nights.
by A verified traveler
Posted 17 Nov 2024
There are roaches. Headboard is dirty. The floor stained my white brand new socks. The bathtub was leaky and has dirt in the bottom
Comment from Hotel Management
18 Nov 2024 by FD, Hotel Management
Thank you for letting us know but for future please dont hesitate to reach front desk to help.
by A verified traveler
Posted 12 Nov 2024
Decent location older hotel friendly staff
Comment from Hotel Management
18 Nov 2024 by fd, Hotel Management
Thank you for the feedback
by A verified traveler
Posted 10 Nov 2024
The staff are very kind, courteous and helpful. We will definitely stay there again.
Comment from Hotel Management
18 Nov 2024 by FD, Hotel Management
Thank Youfor the feedback
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
5 Nov 2024 by FD, Hotel Management
Thank You so much for the feedback
by A verified traveler
Posted 24 Oct 2024
City of Dallas had NO signs for easy directions.
Comment from Hotel Management
31 Oct 2024 by FD, Hotel Management
Sorry for that when the city comes will let them know. Thank You for the Feedback
by A verified traveler
Posted 15 Oct 2024
The property looked very nice. However, the bed and pillows were lumpy. Sheets, covers were great. Bed lumpy! The A/C cooled room very well but made noise as loud as a “noise maker”. Shower curtain was torn/ripped at one end but still capable of keeping water from getting on floor. This hotel is nicely located and appears to have almost full occupancy nightly which screams poor distribution of finances. In short, y’all need to update rooms — at the very least, get new beds!!
Comment from Hotel Management
24 Oct 2024 by FD, Hotel Management
Thank You so much Ms. Carol
by A verified traveler
Posted 30 Sep 2024
Ceiling had water damage, tub had no stopper, room smelled like pee, hot tub was broken, door had to be pulled shut instead of shutting automatically like most hotel room doors and I was forced to pre-pay even though I hadn’t stayed yet. Breakfast was mediocre at best. Staff that served breakfast and cleaned rooms were professional and wonderful!
Comment from Hotel Management
24 Oct 2024 by fd, Hotel Management
Thank you for the feedback
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
24 Oct 2024 by fd, Hotel Management
Thank you for the feedback
by A verified traveler
Posted 24 Sep 2024
The toilet must have a leak as it refilled every few minutes. The taps in the bathroom constantly dripped and the smoke detector was missing from our room. Definitely skip the breakfast.
Comment from Hotel Management
24 Oct 2024 by fd, Hotel Management
Thank you for the feedback
