Ratings based on 961 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Customer Service, Hotel Management
Taylor, thank you for staying with us at AC Hotel by Marriott Dallas Downtown. We're thrilled you enjoyed your experience and hope to welcome you back soon!
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Customer Service, Hotel Management
Arthur, thank you for staying with us at AC Hotel by Marriott Dallas Downtown. We're thrilled to know you enjoyed your experience and look forward to your next visit!
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Griselda, thank you for staying with us at AC Hotel by Marriott Dallas Downtown. We’re delighted you had a wonderful experience. Looking forward to your next visit!
by A verified traveler
Posted 3 Nov 2024
it was very clean and the staff were friendly
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Destinee, we're delighted you loved your experience at AC Hotel by Marriott Dallas Downtown. Thank you for highlighting the cleanliness and friendliness of our team members. We hope to welcome you back soon!
by A verified traveler
Posted 21 Oct 2024
I’d recommend this hotel for anyone looking to stay in the downtown Dallas area.
Comment from Hotel Management
28 Oct 2024 by Customer Service, Hotel Management
Alicia, thank you for your wonderful feedback! We're thrilled to hear that you would recommend AC Hotel by Marriott Dallas Downtown for a stay in the heart of Dallas. We appreciate your kind words and look forward to welcoming you back soon!
by A verified traveler
Posted 30 Sep 2024
The room is fine. The beds were comfy. The a/c was absurdly cold, but easy to adjust.
The elevator is terrible. There are 3 elevators in the building but it seems like only one works.
The shower controls are a pain to use because they're so far from the shower heads and the toilet doesn't work well.
Comment from Hotel Management
30 Sep 2024 by Customer Service, Hotel Management
Shaler, thank you for your feedback. It’s nice to hear that you found the beds comfortable and the room temperature easy to manage. The details you provided about the elevator and bathroom are appreciated and will help in our efforts to enhance guest satisfaction. Your input is valuable, and we hope you'll consider us again in the future.
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
22 Sep 2024 by Customer Service, Hotel Management
Thank you for the great rating, Cameron!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at AC Hotel by Marriott Dallas Downtown! We hope you plan on staying with us again soon!We're looking forward to your next visit!
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
14 Sep 2024 by Customer Service, Hotel Management
Antwaun, thank you for staying with us at AC Hotel by Marriott Dallas Downtown. We’re thrilled you enjoyed your time with us. We're looking forward to welcoming you back!
by A verified traveler
Posted 13 Sep 2024
Staff very helpfull and great attitude
Comment from Hotel Management
13 Sep 2024 by Customer Service, Hotel Management
Cecilia, we’re delighted you loved your experience at AC Hotel by Marriott Dallas Downtown. Our team members strive to provide excellent service, and it’s great to know their efforts were appreciated. We hope to welcome you back soon!
by A verified traveler
Posted 10 Sep 2024
Great place, can't wait to stay at an AC Hotel again
Comment from Hotel Management
11 Sep 2024 by Customer Service, Hotel Management
Clayton, it's wonderful to hear you had a great time at AC Hotel by Marriott Dallas Downtown. We're looking forward to welcoming you back in the future.
