Ratings based on 237 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Oct 2024
Friendly check-in at reception.
by A verified traveler
An out-dated waste of money
Posted 19 Aug 2024 on HotelsPositives - they have apartment suites, which is good for a family. Shower had a mode that was powerful enough for me. There is a big fridge - its filthy, but it exists. Decent location next to better hotels across the street.
Negatives - Everything is old and in desperate need of renovation. Everything is also filthy. The room stank of cigarettes. Beds were very hard. Sofa was falling apart and uncomfortable. Carpets had holes in it. The hotel is generally very dark, even the lobby. Its kind of difficult to actually find, because you need to go round the back of the building and then to floor 17 for the lobby. Gym is small and the yoga room advertised in amenities doesnt exist. Staff there said the equipment had been stolen. Gym also stank of cigarettes. and now to the worst part, Breakfast. In all my time staying in hotels, i have never had a breakfast as bad as this one. Nobody else was there and we went around 7:45/8:00, which is usually a busy time for breakfast. there was one very old high chair for our two year-old. But it was yellow with age and/or dirt. The food itself was terrible - chinese food was noodles and some mantou. Everything was dry and flavourless. Western food was a container with bacon and eggs. Salad was 4-5 uncovered bowls on a table. Want a drink? There is a bottle of minutemaid orange juice next to the salad.
We left after 2 nights for a cheaper hotel near Xinghai square that was way better.
I wouldnt pay a third of the price for this next time
by A verified traveler
Posted 27 Jul 2024
This property is really old, full of smell and mold everywhere, and it is not a non-smoke hotel as advertised. Travelers should definitely avoid this property at all cost.
by A verified traveler
Posted 16 Dec 2023
by A verified traveler
Posted 15 Nov 2023 on Hotels
by A verified traveler
Posted 12 Oct 2023
front desk is not ij lobby day shift limited english skills the gym not maintained the hallways dimly lit
no bellhop or assistance with lugggage even with a fee
towels not changed unless sign was out and they did not wipe table counters or vaccum because i had sticky residue two days and i had to clean myself the dryer was not functioning properly twice my toilet clogged and kitchen vent was not working since day one. unit though very spacious and room was bright with the windows fridge was full size and the bathroom a bonus walk in shower
by A verified traveler
Posted 30 Jul 2023
The room doesn't look like the picture. Air condition is not cold. Everything is old and has mold smell. Don't expect things. By the way, staff was kind.
by A verified traveler
Posted 17 Dec 2019
The location is good, 10 minutes walk from the station. And the staffs are really nice and kind! But there weren’t any instructions for the room and room service. And all hotel smells like cigarette.
Comment from Hotel Management
17 Dec 2019 by Alice Wang, Hotel Management
Dear guest, thank you very much for your staying and your feedback. We do apologize for the inconvience caused to you. We have submit your comments to our management and we will take steps to settle the problems exist. We sincerely wish to see you again in the future. Best wishes!
by A verified traveler
Posted 17 Sep 2019 on Wotif
Great location, large apartments, good facilities.
Comment from Hotel Management
2 Oct 2019 by Alice Wang, Hotel Management
Dear guest, thank you for your staying and your satisfaction. We sincerely wish to have you with us again. Best wishes.
by A verified traveler
Posted 5 Jul 2019 on Hotels
Comment from Hotel Management
5 Jul 2019 by Alice Wang, Hotel Management
Dear guest, thank you for your staying and your feedback. We are looking forward to see you soon. Best wishes.
