Ratings based on 13 Verified Reviews
4.9 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024 on Hotels
by A verified traveler
Posted 11 May 2024
We enjoyed staying at this beautiful boutique hotel on lake Erhai. The room was great w a nice view of the lake, comfortable bed and great shower. Breakfast buffet was excellent. The staff was very nice. Would definitely come here again.
Comment from Hotel Management
12 May 2024 by Chili Biao, Hotel Management
Dear Margarethe，good morning！Thank you for choosing hotel indigo Dali Erhai and having a pleasant time here. The hotel is committed to bringing you a pleasant stay experience with considerate service，good environment and beautiful scenery. Meanwhile, Every staff is sincerely to improve the excellence of the honor, Thank you for sharing your precious feelings with us, I 'm look forward to your next stay. Best wishes！General Manager Simon Chen
by A verified traveler
Posted 21 Jan 2024
by A verified traveler
Posted 13 May 2023 on Hotels
Comment from Hotel Management
15 May 2023 by General Manager Simon Chen, Hotel Management
Dear guest: Warmest greeting from Hotel Indigo Dali Erhai. Thank you for choosing Hotel Indigo Dali Erhai and giving us your recognition. The new and the old Dali culture embedded in Indigo Culture, and artistic atmosphere perfectly interweaves with the extraordinary hotel designing, and a condensed Dali culture spreads in front of you, which tells the history and modernization of Dali, there will be the most comfortable journey on the ownership of the land. Look forward to seeing you again and have a nice trip!
by A verified traveler
Posted 26 Dec 2020 on Hotels
Room was rather small compare from what you see in the images. The view was great.
The bathroom area was quite nice however the setting is a bit awkward. The washstand & the shower room are right in front of the entrance.
And the service didn't seem to match
Comment from Hotel Management
30 Dec 2020 by Roy TAN, Hotel Management
Thank you very much for choosing Hotel Indigo Dali Erhai and taking time to provide your valuable feedback. We feel sorry that our room size and layout did not meet your expectation. At the same time, we will continue to conduct trainings in order to improve service level. Look forward to welcoming you back to the hotel, by then, we hope you will see a different us. General Manager Roy TAN
by A verified traveler
Posted 10 Aug 2020 on Hotels
Comment from Hotel Management
27 Aug 2020 by 陈森发, Hotel Management
尊敬的宾客：您好！感谢您选择大理洱海天域英迪格酒店，非常感谢您花费宝贵的时间为我们进行点评，很开心在您的大理之旅中留下了这么浓墨重彩的一笔，我们也很荣幸很开心能遇到您。随着世界对旅行需求和期望的不断变化，在IHG，我们通过“洲全”清洁计划，重新定义酒店的清洁标准，旨在确保您及每一位IHG客人从入住到离店，全程享有更清洁更安全的住宿体验。标准升级，安心“洲全”。期待与您的再次见面~ 总经理 陈森发
by A verified traveler
Simply stunning
Posted 7 May 2019 on HotelsTruly amazing .- from location to service to care .... location is simply unmatchable .... staff made us feel so wanted and served with distinction, despite the language barrier. Ms Lili Lao and Mr Justin deserve a special mention and are an asset to the hotel - they even saw us off till the cab just as we do to friends and family 😊
by A verified traveler
Posted 17 Sep 2018 on Hotels
Hotel is pretty new. Good view but next to the road,should have triple glazing then double noisy.
by A verified traveler
Posted 19 Dec 2023 on Hotels
by A verified traveler from Upland
Posted 17 Jul 2022
Security is enhanced for women and children, great and too view to enjoy the sea.
Comment from Hotel Management
19 Jul 2022 by Simon Chen, Hotel Management
Dear Chenguang：Good afternoon,！Thank you for sharing the experience of your stay at Indigo Dali Erhai. It‘s our honor to offer you satisfactory service. The hotel Setting at a dazzling place, next to Erhai Lake and overlooking the Cangshan Mountain, with the amazing view of the scenery. We attach great importance to your suggestions on hotel security, the hotel team will reflect on them and continuously improve and improve them. We sincerely look forward to seeing you again and wish you a pleasant life! General Manager Simon Chen
