Ratings based on 33 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
5.0 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Property is good .
Comment from Hotel Management
5 Jun 2024 by General Manager, Hotel Management
Dear Guest, We appreciate your feedback on the quality of our property. It's great to hear that you found it to your satisfaction. If there are any specifics you enjoyed most or any areas where you feel we could improve, we would love to hear more to ensure we continue to meet and exceed expectations. Your experience is important to us, and we are committed to providing the best service and environment possible. We look forward to having the opportunity to serve you again.Warm Regards,Prakash MahatoGeneral Manager
by A verified traveler
Posted 30 Apr 2024
Amazing property.
Comment from Hotel Management
9 May 2024 by General Manager , Hotel Management
Dear Guest, We're delighted to hear that you found our property amazing! It's always rewarding for us to receive such positive feedback. We have worked hard to ensure our property stands out and your feedback lets us know we're on the right track. Your words provide us with the motivation to maintain our commitment to excellent service. If there are any other aspects you'd like to commend or areas we could improve on, please feel free to share. We always value our guests' opinions in striving to offer a better experience next time. Looking forward to welcoming you again soon!Warm Regards,Prakash MahatoGeneral Manager
by A verified traveler
Beautiful hotel
Posted 20 Apr 2024 on HotelsExcellent location, top-notch standards, delicious food, and exceptional customer service. I booked a room for my parents' anniversary, and they're thoroughly enjoying their stay. The customer service has been outstanding. They're particularly impressed with the food quality and the evening music entertainment. A big thanks to Karan and his team for providing such wonderful service.
Comment from Hotel Management
9 May 2024 by General Manager , Hotel Management
Dear Guest, We're truly delighted to hear about your parents' enjoyable experience at our establishment. It warms our hearts to know that our location, quality standards, and food appealed to them. We constantly strive to make every occasion special for our guests, and it's pleasing that we succeeded in creating a memorable anniversary celebration for your parents. Karan and the team will be thrilled to know about your appreciative comments. We place a high priority on excellent customer service and it's encouraging to know that we were able to meet your expectations. As for the food, our dedicated team of culinary experts always aim to provide a flavorsome experience and they'll be glad to learn that their efforts were appreciated. The evening music entertainment is one of our unique highlights and it's heartening that your parents enjoyed it. We feel motivated to keep improving and providing exceptional experiences with your positive feedback. Looking forward to welcoming your parents again ensuring more of such delightful experiences. Warm Regards,Prakash MahatoGeneral Manager
by A verified traveler
Posted 31 Mar 2024
Only 5 start property in Dalhousie with amazing location, food, day activities, swimming pool
Comment from Hotel Management
8 Apr 2024 by General Manager, Hotel Management
Dear Guest, We're delighted to hear that you thoroughly enjoyed your stay with us. Your kind words about our location, food, activities, and swimming pool truly brighten our day. We strive to make every guest experience memorable and it appears we were successful in your case. Your feedback reiterates the fact that our dedicated staff is providing the excellent service we aim for. Please keep our property in mind for your future visits to Dalhousie. Regards,Prakash MahatoGeneral Manager
by A verified traveler
Posted 6 Mar 2024
by A verified traveler
Posted 1 Mar 2024
Overall a very good property to stay with family and friends. Staff is polite and always helpful. Quick service. Neat and clean Rooms. Overall a very good stay.
Comment from Hotel Management
11 Mar 2024 by General Manager, Hotel Management
Dear Guest, We're thrilled to hear that your stay with us met your expectations! Your kind remarks regarding our polite and helpful staff, quick service, and the cleanliness of our rooms are greatly appreciated. Our team works hard to ensure our guests feel comfortable and well-cared for, so it's rewarding to know we've succeeded with your experience. We look forward to welcoming you, your family, and friends back for another pleasant stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Warm Regards,Prakash MahatoGeneral Manager
by A verified traveler from germantown
Posted 8 Feb 2024
Comment from Hotel Management
17 Feb 2024 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us.Warm Regards,Prakash MahatoGeneral Manager
by A verified traveler
Posted 2 Feb 2024
Beautiful view
Comment from Hotel Management
6 Feb 2024 by General Manager, Hotel Management
Dear Guest, We're pleased to read that you found the view from our location beautiful. It's one of the aspects we're most proud of and are delighted when it is appreciated by our visitors. We'd love to have you back anytime you wish to soak in the view and enjoy our services again.Warm Regards,Prakash MahatoGeneral Manager
by A verified traveler
Posted 31 Dec 2023 on Hotels
Comment from Hotel Management
3 Jan 2024 by General Manager, Hotel Management
Dear Guest, We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us.Warm Regards,Prakash MahatoGeneral Manager
by A verified traveler
Posted 15 Dec 2023
Location is bit far away
Comment from Hotel Management
18 Dec 2023 by General Manager, Hotel Management
Dear Guest,, We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us.Warm Regards,Prakash MahatoGeneral Manager
