Ratings based on 16 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from London
Posted 27 Jul 2024
by A verified traveler
Posted 15 Nov 2023
Nice facilities and great service, friendly and attentive
by A verified traveler
Posted 19 Oct 2023
Great place by the beach ( No Swim Sign though), however, they offer an alternative beach at an affiliate resort that is nice. No AC when it gets hot, just the ceiling fans. The residence is set up nicely and great for families.
by A verified traveler
A+
Posted 4 Oct 2023 on HotelsLet me start by saying how amazing the staff are. I want to thank Ms Jamila, the receptionist, for the warm welcome and treating my family and i as royalties. Thank you for the owner of Tulum for being caring and checking on us daily to make sure we didn't need anything.
I will definitely be back. Recommend 100%
by A verified traveler from Edmonton
Posted 11 Sep 2023
This hotel is a very special place - the staff provide outstanding service, the food is excellent, the rooms are spacious and comfortable. We will always remember our wonderful stay and the sound of the ocean as we slept each night. We highly recommend this hotel.
Comment from Hotel Management
12 Sep 2023 by Tulum Beach Resort & Spa Dakhla, Hotel Management
We cant wait to have you back, and in the name of the Tulum tribe, thank you so much for choosing us!
by A verified traveler
Posted 11 Sep 2023 on Hotels
by A verified traveler
Posted 8 Feb 2023 on Orbitz
Everything in this propeety is awesome
Comment from Hotel Management
8 Feb 2023 by Tulum Beach Resort & Spa Dakhla , Hotel Management
We can't wait to have you back, and in the name of the Tulum tribe, thank you so much for choosing us!
by A verified traveler
Top
Posted 6 Oct 2024 on HotelsPersonnel au top. Restauration au top, spa au top.
Hotel au top
by A verified traveler
Posted 26 Jun 2024
très bel hotel, propre etbon accueil, super petit déjeuner, mais il n'y a absolument rien autour, nous sommes contraints de manger dans les restaurants de l'hotel plutot médiocre et très cher sans plat traditionnel ou typique du Maroc.
by A verified traveler
Posted 2 Jun 2024
I gave 1 star to the conditions of the hotel (despite being wonderful) and I'll explain why.
The room we were assigned was splendid when seen from the outside.
It has a sand garden with 2 chairs, a coffee table, a rocking chair and 2 soft puff type armchairs.
We arrived at the entrance consisting of a large sliding door and it practically did not open.
This is because being rooms near the beach, the fixtures fill with sand and block the slide.
They changed rooms trying to clean the fixtures but the problem still existed.
Luckily my husband made an effort, he was able to slide it a little so that he could at least get in.
The room is beautiful in all its components, just 5 stars.
Second problem.
The vater is placed in a small room and this is really good.
The fact is that entering the room there is an unbearable stench of sewage even with the window open and this is because I am sure that the plumbing work done is wrong as far as the siphons are concerned.
I'm sure if we went to other rooms, the problem existed there as well.
