Ratings based on 192 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Awa, Hotel Management
Chère Marie France,Tous nos remerciements pour cette note très positive.N'hésitez surtout pas à partager avec nous votre expérience.A très bientôt au Pullman Dakar Teranga,sincèrement.Awa Diop DiagneResponsable Qualité
by A verified traveler from London
Posted 1 Nov 2024
Lovely hotel with lovely staff. Wide menu (but for room service, double-check that the menus match up to ensure the dishes are available!)
The beach club was super relaxing and the breakfast buffet was really good. Front desk give good recommendations for the local area
Only cons for us - slight delay in housekeeping requests and the live music events were a bit short.
We will be back. Special shout out to Ann, Fode and Alex on the front desk for being very helpful and kind!
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Comment from Hotel Management
11 Nov 2024 by Awa, Hotel Management
Dear Tochi Kezia,Thank you for your appreciation of your stay at our Pullman Dakar Teranga hotel. It is wonderful to read that we were able to make your stay special from the moment you arrived until the moment you left. We will be sure to pass on your compliments to Anne, Fodé and Alex.However, we do apologize for the service imperfections highlighted on the room service and Housekeeping. Your comments will be shared for improvement.Hoping to serve you better during your next stay, receive our sincere greetingsAwa Diop DiagneQuality Manager
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Awa, Hotel Management
Bonjour Hohit Seyoum,Nous vous remercions pour cette note très positive et espérons vous accueillir de nouveau au Pullman Dakar Teranga.A très vite parmi nous,sincèrement.Awa Diop DiagneResponsable Qualité
by A verified traveler
Posted 22 Jul 2024
Loved it here. The staff was amazing.
Comment from Hotel Management
23 Jul 2024 by Awa, Hotel Management
Dear Takita,We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. See you soon,sincerely.Awa Diop DiagneQuality Manager
by A verified traveler from Lawrence
Posted 4 Jul 2024
Comment from Hotel Management
23 Jul 2024 by Awa, Hotel Management
Dear Hasan,We thank you for this wonderful feedback, it has been a pleasure for us to receive it and we look forward to serving you again soon,Best regards.Awa Diop DiagneQuality Manager
by A verified traveler
Posted 7 Jun 2024
Excellent service! Personnel attentif, souriant, professionnel, efficace et disponible. L'hôtel est très bien situé, et bien équipé en général. Seulement le gym aurait besoin d'être remis à neuf.
Comment from Hotel Management
7 Jun 2024 by Awa, Hotel Management
Chère Anne-Marie,Nous vous remercions infiniment pour vos commentaires suite à votre séjour au Pullman Dakar Teranga.Concernant le fitness, nous avons le plaisir de vous informer qu'il est cours de réhabilitation et nous excusons des désagréments causés.Votre satisfaction est la plus belle récompense pour nous..Au plaisir de vous accueillir de nouveau parmi nous,sincèrement.Awa Diop DiagneResponsable Qualité
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
5 Jul 2024 by Awa, Hotel Management
Bonjour Jodi,Nous vous remercions d'avoir pris le temps de nous partager cette note que nous apprécions beaucoup.Au plaisir de vous accueillir de nouveau au Pullman Dakar Teranga,sincèrement.
by A verified traveler
Posted 3 Jun 2024
Lots of things - repair of coffee maker, repair of ATM, getting the room cleaned - needed several reminders. But everyone was very nice.
Comment from Hotel Management
7 Jun 2024 by Awa, Hotel Management
Dear David,We are very sorry to read about your disappointment with certain shortcomings during your stay and apologize for any inconvenience.Your constructive comments are shared with the relevant managers for improvement.See you soon at Pullman Dakar Teranga,sincerely.Awa Diop DiagneQuality Manager
by A verified traveler from New York
Posted 21 May 2024
I liked the warm greetings from all the staff and attention to detail. The room was comfortable for two people. Disappointed that there wasn’t more English translations in menu etc. They have no option to receive western/international news besides BBC. ATM machines need to work on a regular basis.
Comment from Hotel Management
28 May 2024 by Awa, Hotel Management
Dear Frances,We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Regarding the menu you have the French version which is displayed by default, you just have to select the English version by clicking on the icon.Concerning the television channels and the ATM machine we take note and share with the managers concerned for improvement.Hoping to serve you better during your next stay with us,best regards.Awa Diop DiagneQuality Manager
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Awa , Hotel Management
Chère Anne-Marie,Nous vous remercions pour votre confiance envers le Pullman Dakar Teranga et apprécions votre feedback positif sur notre établissement.Au plaisir de vous accueillir de nouveau parmi nous,sincèrement.Awa Diop DiagneResponsable Qualité
