Ratings based on 298 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
Front desk did not give information on parking, WiFi, or breakfast time. We had to ask where to park and later, had to call the desk about breakfast service times. The TV continuously lost signal. On the good side, it was clean, convenient and comfortable.
Comment from Hotel Management
30 Oct 2024 by Paige, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express DAHLONEGA - UNIVERSITY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly.Sincerely,Anna Prosser
by A verified traveler
Posted 27 Oct 2024
Outstanding
Comment from Hotel Management
30 Oct 2024 by Paige, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express DAHLONEGA - UNIVERSITY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly.Sincerely,Anna Prosser
by A verified traveler from Prescott Valley
Posted 26 Oct 2024
Great central downtown location convenient to restaurants, shopping, points of interest. Staff was pleasant and helpful, and facility is modern, clean, and organized. Breakfast was acceptable.
Comment from Hotel Management
27 Oct 2024 by Paige, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express DAHLONEGA - UNIVERSITY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me.Sincerely,Anna Prosser
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Paige, Hotel Management
opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly.Sincerely,Anna Prosser
by A verified traveler from Lake Wylie
Posted 14 Oct 2024
We were on the way to the hotel from 4 hours away when they called to tell us that they were over booked and there was no room for us. We booked the reservation over a month prior. Extremely disappointed with this property
Comment from Hotel Management
27 Oct 2024 by Paige, Hotel Management
We are so sorry you had to experience this. If I can be of any assistance please let me know. Thank you.Sincerely,Paige Prosser
by A verified traveler
Posted 14 Oct 2024
NO HOT WATER for the week. Do NOT count on having a hot shower if you stay here. This is the second year in a row that we've had problems simply getting hot water in our room. At over $200/night, I'd expect better.
Mrs. Alysia Shaft, General Manager (ashaft@virtelle.com) is aware of the situation but I can NOT confirm that anything has been done about it.
Comment from Hotel Management
27 Oct 2024 by Paige, Hotel Management
opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly.Sincerely,Anna Prosser
by A verified traveler
Posted 18 Sep 2024
Great breakfast 😊
Comment from Hotel Management
27 Oct 2024 by Paige, Hotel Management
opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly.Sincerely,Anna Prosser
by A verified traveler
Posted 2 Sep 2024
Ive stayed in a number of IGH properties in the south east for my job and Dahlonega is the best that ive been to! The rooms smell clean and fresh- ive stayed in very muggy/moldy rooms before- and are immaculate. Breakfast was great and the staff are so so friendly. Wr will deofnstwky be back!
Comment from Hotel Management
27 Oct 2024 by Paige, Hotel Management
opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly.Sincerely,Anna Prosser
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
30 Oct 2024 by Paige, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express DAHLONEGA - UNIVERSITY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly.Sincerely,Anna Prosser
by A verified traveler
Posted 1 Sep 2024
Great location, small town America.
Comment from Hotel Management
30 Oct 2024 by Paige, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express DAHLONEGA - UNIVERSITY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly.Sincerely,Anna Prosser
