Ratings based on 176 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Jul 2024
Wonderful for families
Comment from Hotel Management
6 Aug 2024 by Harris, Hotel Management
Dear Our Valued CostumerThank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!Sincerely,Harris, Digital Manager
by A verified traveler
Posted 16 Jun 2024 on Hotels
I love the breakfast and swimming pool, beautiful hotel. I highly recommend.
Comment from Hotel Management
19 Jul 2024 by Harris, Hotel Management
Dear Ms. Angnes,Thank you for the positive review! We are delighted to hear that you had such a great experience. We’re especially pleased that you enjoyed our swimming pool, facilities and the quality of our breakfast. We look forward to seeing you again soon!Best regards,Harris, Digital Manager
by A verified traveler
Great Stay when in Bandung
Posted 3 Dec 2023 on HotelsOne of the best hotels I've ever stayed in. I love Sheraton in general. But this particular Sheraton makes me feel so homey and comfortable. Beautiful decoration, spacious room, comfy bed, clean bathroom with lots of amenities, literally I can find everything I need in the bathroom. Friendly and helpful staff. I love the smell of the lobby area. They had this very nice smell coming out of their aromatherapy diffuser. They gave a yummy welcome drink too as you checked in.
Too bad I only stayed for a night. I will come back and stay longer next time.
Comment from Hotel Management
1 Feb 2024 by Harris, Digital Manager, Hotel Management
Dear Mrs. Renny,Thank you so much for your kind words! We really appreciate your positive feedback and it was great to have you as a customer. We look forward to serving you again soon
by A verified traveler
Good location Excellent service
Posted 23 Aug 2023 on HotelsGood location
Excellent service
Comment from Hotel Management
27 Aug 2024 by Harris, Hotel Management
Dear Our Valued Guests, Thank You for leave us the best point, We would love to welcome you in near future.Best Regards,Harris, Digital Manager
by A verified traveler
Posted 10 Jun 2023
Comment from Hotel Management
27 Aug 2024 by Harris, Hotel Management
Dear Our Valued Guest, Thank you for leave us good points . We would love to welcome you in near future.Best Regards,Harris,DIgital Manager
by A verified traveler
Posted 24 Mar 2023
the garden inside of the hotel
Comment from Hotel Management
1 Apr 2023 by Katarina - Behalf of Reservation Sales Agent, Hotel Management
Dear Mr. Yoshihiro, Thank you for leaving a great rating and warm review about Sheraton Bandung Hotel & Towers. Hope to see you again soon!
by A verified traveler
Posted 10 Mar 2023
Nice place,friendly staff, nice landscape. Will stay here again.
Comment from Hotel Management
25 Mar 2023 by Sincerely, Katarina - Behalf of Reservation SA, Hotel Management
Dear Mr. Mohd Shariff , Thank you for leaving a 5-star rating and warm review about Sheraton Bandung Hotel & Towers. We look forward to welcoming you back in the near future.
by A verified traveler
Posted 22 Feb 2023 on Hotels
Comment from Hotel Management
25 Mar 2023 by Sincerely, Katarina - Behalf Of Reservation SA, Hotel Management
Dear Ms. Ava, Thank you for leaving a great rating and warm review about Sheraton Bandung Hotel & Towers. Hope to see you again soon!
by A verified traveler
Posted 26 Jul 2022 on Orbitz
Good location and great employee's.
Comment from Hotel Management
26 Jul 2022 by Lukas - Digital Manager, Hotel Management
Dear Mr. Mahbubur,
Thank you for leaving a 5-star rating and warm review about Sheraton Bandung Hotel & Towers. Hope to see you again soon!
by A verified traveler
Posted 26 Jun 2022
The upgraded room was very friendly, and the counter staff was more than understanding of our objections to the first room. Thank you for the lovely time we spent in Bandung.
Comment from Hotel Management
19 Jul 2022 by Lukas - Digital Manager, Hotel Management
Thanks for leaving our business a 5-star rating and warm review about Sheraton Bandung Hotel & Towers. Hope to see you again soon!
