Ratings based on 651 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
Continental breakfast?
Very poor food.
Comment from Hotel Management
19 Nov 2024 by YOO SEOK, Hotel Management
Thank you for using our hotel. In addition to the positive comments, thank you for sharing the hotel's improvements. Based on your opinion, we will try to improve it and satisfy our customers. Thank you! Have a nice day!
by A verified traveler
Posted 30 May 2024
Overall the hotel is fine and it is very good value. However, it is outdated and does need an over hall. The breakfast was terrible and even thought it is included I would not bother.
Comment from Hotel Management
1 Jun 2024 by Yoo Seok , Hotel Management
Thank you for using our hotel. In addition to the positive comments, thank you for sharing the hotel's improvements. Based on your opinion, we will try to improve it and satisfy our customers. Thank you! Have a nice day!
by A verified traveler
Posted 12 Feb 2024
This was our first stop in South Korea, and we found the staff very helpful and friendly. The hotel was clean and in a great location, with it being walkable to the train station, market, shops and food options.
Comment from Hotel Management
13 Feb 2024 by Yoo Seok, Hotel Management
Thank you for using our hotel. In addition to the positive comments, thank you for sharing the hotel's improvements. Based on your opinion, we will try to improve it and satisfy our customers. Thank you! Have a nice day!
by A verified traveler
Good hotel
Posted 28 Dec 2023 on HotelsGreat stay for the price. Plus the breakfast is fee. Basic, but free.
Comment from Hotel Management
30 Dec 2023 by Yoo Seok, Hotel Management
Thank you for using our hotel. In addition to the positive comments, thank you for sharing the hotel's improvements. Based on your opinion, we will try to improve it and satisfy our customers. Thank you! Have a nice day!
by A verified traveler
Posted 12 Nov 2023 on Hotels
Comment from Hotel Management
17 Nov 2023 by Yoo Seok, Hotel Management
안녕하십니까? 베니키아 호텔 대림 관리자입니다. 저희 베니키아 호텔 대림을 이용해주셔서 감사드립니다. 소중한 의견 감사드리며, 더욱더 편안하게 모실 수 있도록 노력하겠습니다. 감사합니다. 행복한 하루 되세요.
by A verified traveler
Clean room..
Posted 28 Oct 2023 on HotelsClean & big room space. Very kind staff. Free breakfast. Very affordable price. Good location to train station by walk. Center area.
Comment from Hotel Management
29 Oct 2023 by Yoo Seok, Hotel Management
Thank you for using our hotel. In addition to the positive comments, thank you for sharing the hotel's improvements. Based on your opinion, we will try to improve it and satisfy our customers. Thank you! Have a nice day!
by A verified traveler
Posted 16 Oct 2023
This is a very old property in an area of town that is also on the decline. They have tried to update it but overall the lobby was dark, dingy and the carpets stained and dirty. Staff was sullen. The room was big but the bed was rock hard and there were wooden shutters that seemed to be falling off. The bathroom was OK with a big tub and shower combo, with no shower curtain. Breakfast was very limited but OK for the price. I will not be returning.
Comment from Hotel Management
17 Oct 2023 by Yoo Seok, Hotel Management
Thank you for using our hotel. In addition to the positive comments, thank you for sharing the hotel's improvements. Based on your opinion, we will try to improve it and satisfy our customers. Thank you! Have a nice day!
by A verified traveler
Posted 28 Sep 2023
Comment from Hotel Management
1 Oct 2023 by Yoo Seok, Hotel Management
안녕하십니까? 베니키아 호텔 대림 관리자입니다. 저희 베니키아 호텔 대림을 이용해주셔서 감사드립니다. 소중한 의견 감사드리며, 더욱더 편안하게 모실 수 있도록 노력하겠습니다. 감사합니다. 행복한 하루 되세요.
by A verified traveler
Need more improvement of cleaning
Posted 6 Feb 2023 on HotelsVery good location. Very close to everywhere, little bit disappointed with cleanliness, need more take care of cleaning otherwise its very good hotel!
Comment from Hotel Management
13 Feb 2023 by Yoo Seok, Hotel Management
Thank you for your opinion. We always waiting for you, and welcome to you. Thank you very much. Have a good day.
by A verified traveler from Alhambra
Posted 11 Apr 2022
I upgraded to the suite because the pictures show a great jetted tub. Unfortunately the jets did not work. The layout of the suite was very strange and the standing shower was missing the raindrop shower head. Literally, there was a pipe with no end at the top of the shower. The amentities were lacking. For example, they only provided lotions for men, but not for women. Our queen sized bed also felt like it only had the box spring and no mattress. It was rock hard and very uncomfortable. Breakfast was lacking as described by others. This hotel is not representative of Korean hospitality. We will not be coming back to this property chain and would not recommend this property to others.
Comment from Hotel Management
13 Apr 2022 by Yoo Seok, Hotel Management
Thank you for using our hotel. In addition to the positive comments, thank you for sharing the hotel's improvements. Based on your opinion, we will try to improve it and satisfy our customers. Thank you! Have a nice day!
