Ratings based on 341 Verified Reviews

4.2 out of 5
82% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 30 Aug 2024
Great no frills hotek, centrally located.
3 out of 5
by A verified traveler

Posted 13 Jul 2024
Tiny and too expensive, compared to same level hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jun 2024
5 out of 5
by A verified traveler

Nice hotel

Posted 5 Sep 2022 on Hotels
Comfortable stay. Good location for us. Across the street from grocery store, cafes.
4 out of 5
by A verified traveler

Posted 5 Aug 2022
The staff was very friendly.
4 out of 5
by A verified traveler

Clean and Great Water Pressure

Posted 22 Dec 2021 on Hotels
Stayed here for one night for a business trip. The good: The staff at check-in was quite friendly. The room was very clean. Amazing water pressure and very hot water. The bad: The room ran hot, and I couldn't turn off the floor heating. The refrigerator somehow froze everything even though the setting was correct (I even tried adjusting the setting and got the same results). Additional notes: No water boiler in the room; you have to go to the shared kitchen if you want to heat up water for consumption. I think the place is also understaffed; during check-out, nobody was at the front desk, and there was a note saying that staff was checking rooms. However, this could be attributed to COVID.
5 out of 5
by A verified traveler

Posted 28 Sep 2019 on Hotels
Comment from Hotel Management
3 Oct 2019 by reception manager, Hotel Management
안녕하세요 캐주얼하우스 소노입니다. 시간내어 좋은 평점 남겨 주셔서 감사하며, 고객님을 다음에 또 뵐 수 있는 기회가 있길 바랍니다. 좋은 하루 되세요.
2 out of 5
by A verified traveler

Posted 31 Jul 2019
Comment from Hotel Management
3 Aug 2019 by SONO, Hotel Management
Thank you for visiting the our hotel :) Hope you had a good day here.
5 out of 5
by A verified traveler

Posted 21 Jun 2019
Comment from Hotel Management
25 Jun 2019 by Reception manager, Hotel Management
Thank you for booking an our hotel :) Hope see you again!
5 out of 5
by A verified traveler

Great value for money

Posted 22 Apr 2019 on Hotels
Everything that we needed in terms of room, location and helpful staff. Would definitely stay again.
Comment from Hotel Management
13 Jun 2019 by front manager, Hotel Management
Thank you for your nice review. I hope see you again. Have a great day~! :)