Ratings based on 221 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jan 2024
Free room upgrade was much appreciated. The breakfast buffet on the first morning was great with many food choices. There was no buffet on the second morning due to lacking of guests. Mosquitoes were in the room on the first night. The staff were very welcoming and friendly.
Comment from Hotel Management
16 Sep 2024 by Hotel Management, Hotel Management
Dear Mr.Tan,Thank you for your feedback regarding your recent stay at TTC Hotel - Hoi An. We are delighted to hear that you appreciated the free room upgrade and breakfast buffet in the first morning.We apologize for the inconvenience caused by the mosquitoes and the lack of buffet on the second morning. We will take immediate steps to address these issues.Thank you again for your feedback. We hope to have the opportunity to welcome you back in the future.Sincerely,TTC Hotel - Hoi An
by A verified traveler
Posted 11 Mar 2023
The staff here is extremely friendly and nice. Highly recommended.
Comment from Hotel Management
16 Sep 2024 by Hotel Management, Hotel Management
Dear M.Phuong, Thank you for taking the time to rate your recent stay at TTC Hotel - Hoi An. We are delighted to hear that you had such a positive experience.Your kind words about our staff are especially appreciated. Their commitment to providing excellent service is a priority for us.We hope to have the pleasure of welcoming you back to our hotel in the future.Sincerely,TTC Hotel - Hoi An
by A verified traveler
Posted 27 Jan 2023
Comment from Hotel Management
16 Sep 2024 by Hotel Management, Hotel Management
Dear M. Brent,Thank you for taking the time to rate your stay at TTC Hotel - Hoi An. We appreciate your feedback.We hope to have the pleasure of welcoming you back to our hotel in the future.Sincerely,TTC Hotel - Hoi An
by A verified traveler from Edmonton
Posted 20 Jan 2023
Staff are friendly and very helpful and always want to ensure you have what you need for a comfortable stay. We were upgraded to a larger room without us requesting it.
Comment from Hotel Management
16 Sep 2024 by Hotel Management, Hotel Management
Dear M. Abdellatif,We are delighted to receive your positive feedback regarding your stay at TTC Hotel - Hoi An. Your kind words about our staff's helpfulness and the room upgrade are greatly appreciated.We strive to provide exceptional experiences for all our guests, and your feedback reinforces our commitment to excellence.Thank you again for choosing our hotel. We hope to have the pleasure of welcoming you back in the future.Sincerely,TTC Hotel - Hoi An
by A verified traveler
Posted 8 Jan 2020 on Hotels
Comment from Hotel Management
16 Sep 2024 by Hotel Management, Hotel Management
Dear Valued Guest,Thank you for taking the time to rate your stay at TTC Hotel - Hoi An. We are pleased to hear that you enjoyed your stay.We hope to have the pleasure of welcoming you back in the future.Sincerely,TTC Hotel - Hoi An
by A verified traveler
Posted 5 Aug 2019
The customer service at this hotel is excellent. I accidentally booked and paid for the wrong month. After realizing the mistake (past the incorrect dates), I contact their sale department. Ms. Trang and her management team allowed us to change our stay to the right time.
Comment from Hotel Management
16 Sep 2024 by Hotel Management, Hotel Management
Dear M. Marie,We are delighted to receive your positive feedback regarding your stay at TTC Hotel - Hoi An. Your kind words about our customer service team are greatly appreciated. We are pleased to know that our team was able to assist you in resolving the booking errors promptly and professionally.TTC Hotel - Hoi An is committed to providing the best customer service and accommodation quality. We strive to ensure that every guest has a wonderful experience at our hotel.Thank you again for choosing TTC Hotel - Hoi An. We hope to have the pleasure of welcoming you back in the future.Sincerely,TTC Hotel - Hoi An
by A verified traveler
Family Holiday
Posted 12 Jul 2019 on HotelsStaff were friendly and helpful. Food was good with a variety. We were a family of 6 and enjoyed our stay here. 👍👍
Comment from Hotel Management
2 Aug 2019 by Thien Trang (Mrs), Hotel Management
Dear Guest,
Good morning from TTC Hotel Premium Hoi An
Hope you are doing well
Thank you very much for your great feedback and your choosing to stay with us at our hotel
We do hope that you will come back to TTC Hotel Premium in your next vacation
Have a great day!
Best regards
by A verified traveler from Kuala Lumpur
Posted 10 Jul 2019
Their staff are friendly & nice. Nothing to complaint with this price.
Comment from Hotel Management
2 Aug 2019 by Thien Trang (Mrs), Hotel Management
Dear Guest,
Good morniing from TTC Hotel Premium Hoi An
We would like to say thank you very much for your lovely and great feedback to our hotel
Hope you will return to stay with us in your next holiday
Have a nice time!
Best regards
by A verified traveler
Posted 23 May 2019
by A verified traveler from Canada
Posted 7 May 2019
Nice king-size bed and patio tables outside all upper level rooms that overlooked the pool below.
Friendly and attentive staff.
Good breakfast with freshly made crepes and eggs made to order.
The hotel apologized for the construction activity on both sides of the property; construction noise was restricted to daytime hours.
